Compiled from :
533
Customer Reviews (Last 12 months)
Service Rating last 12 months
Date Rating Comments
13/04/2016
Excellent
I have ordered the ball chair for a project in interior design and for the price on this site I was really happy. Now that the chair had arrived I am even more happy, the quality is really good and the look is perfect just like the picture on their website. The customer service has been really helpful especially when I needed a VAT invoice and the delivery company was flexible.
13/04/2016
Excellent
I received the Y chairs from them about a week ago and there are really robust and carefully made. The customer service even though it takes its time to respond, they have been real nice when I was looking to get follow up on my order. Really easy to go around the site as well and I really like the fact that we can pay via bank transfer as I don't really like putting my card details online. So that is perfect for me.
13/04/2016
Excellent
Like a lot of other comment I had to wait a bit longer to receive my product but now that it is here I can say that I am really happy with my purchase. The quality is really good for a replica considering the price I paid. The only think is the wait for the delivery and the long wait to get an answer from customer service but there have always been helpful when I had questions so.. Good service, price and product overall
13/04/2016
Ok
My Acapulco chair finally arrived a couple of weeks ago, so I ended up waiting a total of 4 months for it (despite it showing the product was in stock on their website when I placed the order!). Voga's customer service and the very long wait times really let them down as the product is actually really good especially for the price paid.
13/04/2016
Excellent
This is my third order with Voga in the last 2 years. The delivery time unfortunately hasn't gone down but the quality is still up to expectations. I have received my latest order in 16 weeks this time but the quality is really good and the marble they use is of a great color. Always had nice relation with the customer service and they have offered me a gift voucher to compensate the delay of this order. I am definitely going to use it on a new product from their website. So if you are not in a rush I would recommend Voga for its price, quality product and service
13/04/2016
Excellent
Well all I have to say is Amazing! Even though the delivery was long everything just went to plan and the egg chair and stool have just received! The packaging is perfect to protect the products for the delivery, the customer service has been really nice through out the wait and the quality of the leather is optimal. Well done Voga
13/04/2016
Excellent
I have now received the Arco lamp I bought some weeks ago.. And It is beautiful and look just like the picture on their site! Great quality for the price paid for it. I have contacted a few time customer service and was a bit worried because I wouldn't get a quick answer! Long wait to get some information but they actually have always responded to my emails with a clear answer, so I am satisfied with Voga and will reorder again.
12/04/2016
Poor
I placed an order at the very end of December for 4 chairs. I checked progress late Feb and was told my order would take the full 12 weeks. I checked progress again in early April (12 weeks) and was told my order would not be ready until late May. This will be 5 months from order placement. I have only sent two e-mails and have received responses to them both, but the second e-mail took 12 days to get a response. I would buy elsewhere...
12/04/2016
Excellent
Well Okay I had to wait for over 14 weeks to get it but now that it has arrived I can really say that this table is worth the wait. I always wanted a table like this from Saarinen in Marble and I went for the oval one. I is extremely heavy and I had to get some help from my friends to assemble the top on the foot, the marble is of a really good quality. Customer service had been really helpful through the process as it was my 1 order with them, I got a bit worries by waiting and waiting for it. My emails were usually answered within 4-5 days. And now I am strongly thinking of getting the chairs that goes with the table. the site is easy to order on and customer service easy to contact plus Voga offers good deal so I am very happy with them
12/04/2016
Excellent
I have ordered a bit less than 12 weeks ago and already got delivered of my chairs. I was expecting it to be a bit longer as I have ordered previously and waited 15 weeks! So I have to say I am really pleased with this one. I used this gift voucher that they gave me in the previous parcels I have received and I am really happy of their quality and service. The customer service has been friendly but I just wished they had a bit more follow up with the orders as it takes a few days to get a response to an email and find out some information on the order. I still would re-order at voga.
12/04/2016
Excellent
I have had to contact the customer service a few time before my order's got delivered and now that it has arrived I have decided to share my experience. Even though the delivery is long any time that I had to contact the customer service to get some information I had a nice adviser that reassured me about the delivery of my order. The were very comprehensive of the situation with me. The order has been delivered a few days ago and I installed the light this weekend. Easy to assemble and really clear instruction, I am as well happy of the quality.
12/04/2016
Excellent
I have bought a rocking chair that is just perfect. It took its time to be delivered but the customer service was there whenever I had questions related to my delivery time and they have been really helpful and friendly. Now that the chair has arrived I forgot about the long lead time as for the price I payed I am really happy about the quality and the service provided by this site. I would recommend it to friends, and probably will buy again as they offer a good range of products and good value for money
12/04/2016
Excellent
I have bought a eames lounge chair and the ottoman that goes with it a few month ago. The online experience is really good, easy site to go around plus different options for payment, I have chosen to pay in 3 times on the French website. now I have received the 2 parcels an the products are really cool! I have as well contacted a few time the customer service to get a bit more info on the follow up of my order and even though it take some times to get an answer there have always taken care to respond. So I'm thinking of getting some more now!
11/04/2016
Poor
An overdue delivery on a lamp. You cannot contact this company by phone anymore - and emails go unanswered. My lamp should have been delivered a month ago. I think its wise to stay clear of this company until these issues have been sorted out. I have previously had good service - yes you wait for your goods - but if is as advised and you are aware of it, that's fine. When they are late on delivery, they should at the very least explain to customers and give some information about when things can be expected. This is just very poor customer service and I am saddened, after having had a good experience previously.
09/04/2016
Poor
Ordered a chair in early December 2015, understanding that it would be delivery sometime in February. We then chased when we heard no more, eventually getting an email that would be delivered in April, cue several unanswered emails later finally told that unexpected high demand in Q4 had led to production issues and that chair delayed until June (as well as telling us to "refrain" from emailing as would be taken as a new email by their system - had there been alternative method of contact we might have done) We no longer want the chair, and have instructed credit card company to recover costs. Appalling service I only hope others read these terrible reviews before purchasing.
08/04/2016
Good
Ordered a pendel in october last year and just received It. Very beautiful made and I'm very satisfied except for have been waiting for six months. So If you order anything in Voga be prepared. But If It's ok with you then It's worthwhile.
07/04/2016
Poor
I'm so appalled by the customer service at this company - i bought two chairs in mid December with a lead time of 8 / 12 weeks. At the beginning of March i made contact to enquire and received no response; i let a week go past and got in touch again with no information. Again i emailed and finally received and answer to simply let me know that the chairs were going to be ready 2 weeks later and the delivery company would contact me. No apologies, no helpful information on why the chairs were delayed. I finally was contacted by the delivery company who only offered a Tuesday or Friday delivery date, two weeks later. Saturday deliveries were not possible. They could not give me a time slot either to which i said that i couldn't take time off work to be waiting for a delivery. I said if the driver could leave it with a neighbour- they seemed very sceptical and said they had no means to put a note on the system for the driver to do that, i would have to leave a note outside my front door. The delivery failed. The next date i was given for delivery to be re-arranged was for a week later. In the end i gave up and spent £100 on arranging my own courier to pick up. I would never use them again and will go to Habitat instead. 2 stars, only because the product is decent.
06/04/2016
Poor
I receive an email to let me know that my order will be send in week 12 and we are now in week 14 ? The most problem is no answer on my mails? I doenst know of sommeting wrong happens or .... Still waiting hoop I can change my POV of VOGA. New info: i received after 4 mails an answer, My order will ready on week 21? they have some delay...... But they propose me a reduction for one futur orders,... So 22 weeks for 6 chairs... I canot take my order of so need to wait. No really happy with answer
06/04/2016
Good
I have ordered some weeks ago and after a long wait I received this morning the swan chair. The quality seems to be really good, good quality material used and well packed. I just wish the delivery was a bit quicker.
06/04/2016
Excellent
I bought a Pelican Armchair and Wouahh it is stunning. Just got delivered yesterday and I am already in full use of it! Really comfortable, the cachemire is really soft and it is not hitching so that is just great because I was a bit afraid of this. so for those price I will definitely have a look on what is going to be my next purchase.
06/04/2016
Excellent
I have ordered different designs inspired by the designer Eames and I gotta say there are all individually great, there is a nice finish to each of the designs and it is really easy to assemble. I thought first that all of them would be delivered assembled but the DSW and DAW comes in two part the feet and seat separate, but to be honest there is nothing as simple as those to build. Regarding the service, not a lot of follow up on order maybe this is something Voga could improve but apart from that I am an Happy customer
06/04/2016
Excellent
I have ordered a 3 seated sofa a few month ago and after soon weeks waiting, I finally received it! Great quality leather and the foam is firm! I am really please with my purchase and might get the arm chair that goes with it now ;) Customer service is a bit long to respond to the email but I always got a response and there are really friendly. I would recommend this site for design lovers that are not too much in an hurry and are looking for quality at a good price :P
05/04/2016
Poor
I ordered 6 Eames chairs 3,5 months ago and still haven't received anything. I have sent a lot of emails last three weeks, however they do not reply at all. A delivery time of 3 months is already too long time... But no communaction/reply at all when delivery time will even be longer... Unproffesional.
05/04/2016
Good
I have ordered a few time with Voga and the quality is always there and they always have good prices to offer. The only issue is the lead time, I wish it could be quicker but I have always been delivered and my email always answered so I will say that I am satisfied with them.
05/04/2016
Excellent
My order has still not being delivered and I am getting a bit impatient. But I contacted the customer service that has been really helpful and friendly, they informed me that the order should be delivered in two weeks and they would send me a tracking number via email! The lady on the phone was really nice and responded to all my questions so I'm pleased with this, now let's just wait a couple more weeks for the products :)
05/04/2016
Excellent
I have now received my new office chairs and my office looks now amazing. I am still waiting for a conference table from them but I have to share that I am really pleased with the leather - the quality is amazing. I have seen those in so many series and films and I am so glad the chairs have arrived now. Really nice customer service as well, they gave me good advices.
05/04/2016
Excellent
I have ordered a long time ago and I couldn't be available for a couple of month when there were suppose to deliver my order - I contacted them to have an idea of the delivery date and organized with them to keep my products in their warehouse for those 2 months and when I got back the delivery company contacted me a few days after and organized a delivery date that suited me. The furniture is in excellent state even with the extra time left in the warehouse. Really happy with their flexible service and good products
05/04/2016
Good
The delivery company there are using, well the drivers are not really polite but I am happy with their products. I know when I ordered that the delivery was going to be long as one of my friend that recommended the website told me about it but as she was happy about the quality of the products she has purchased and now that I received my order I am pleased with those chairs. So like my friend I would recommend Voga.
05/04/2016
Excellent
I bought this lamp as a test for future orders and I have to say apart from the long wait everything is done well. The delivery company contacted me a few days ago and I wasn't available straight away so we agreed for a delivery for yesterday afternoon and everything went to plan! Couldn't wait to open the parcel and there were no surprise, the lamp was really well packed and the quality is there. So I will get on to place some new orders.
05/04/2016
Excellent
I bought a rocking chair from this website and even thought the delivery was long, I received it in a bit more than 12 weeks. Not a lot of follow up once the order is confirmed and paid so I contacted the customer service after 8 weeks waiting to get some more information. They have responded to inform me of the week I should be delivered and told me that the delivery company would contact me at that time, which they did. The chair arrived in perfect condition and the quality is there, so I would probably reorder at some point.
04/04/2016
Poor
Having spent £2000 on VOGA furniture over the past two years, I must say I am disappointed with the poor quality. VOGA may very well be able to produce stunning and very accurate replica furniture, but the quality and durability have failed on almost every piece we’ve bought. Firstly, we bought 6 white Eames DAR dining chairs, two of which lost most of the small plastic black end pieces which allowed the bare metal spuds to leave dreadful marks on our hardwood floors. Secondly, we bought two Florence Knoll wool sofas, where several of the buttons on two of the 5 cushions have fallen of. Similarly, on the Eames Lounge chair one of the two buttons on the seat cushion have fallen off, which has simply compelled me to remove the chair completely from my living room. From what I can see, the second button is close to falling off as well. That simply is not good enough, considering both sofas and lounge chair are only one year old.
04/04/2016
Excellent
I have order a few times there and even though the delivery time didn't decrease, I always received everything I ordered. They have good offers especially when you receive their newsletter.. it is a bargain for good quality product, the only counterpart is the long wait! But I would continue purchasing products with this site.
04/04/2016
Good
I have received my order in about 14 weeks and tried to contact customer a few times on the phone before realizing that I couldn't contact them via phone anymore. But when I contact them via email or chats, they always responded that comfort me. I have now received my product and I have to be honest the quality is really good, I was nicely surprised of the way the products were packed and when you buy replicas you are never too sure of what you going to get in terms of quality and I have some experience with other online replica website which weren't that good. So I am really happy with them, might re-order some more designs in the near future..
04/04/2016
Excellent
I had ordered 4 DSW chairs and one arrived with the wrong color, after contacted them via email and didn't get a response straight away I have tried to chat on their site and their were really friendly and helpful they told me what to send them (Pictures of the issue) and then a couple of weeks later the delivery company contacted me to exchange the wrong product and deliver the right one.. ever so easy and quick response from their side to handle and solve the issue so I am really happy with their service.. these days it can be a bit tricky!
04/04/2016
Excellent
As a lot of us I have waited extra time to recieve my order but I am really happy about the quality of the product that I have received. Obviously when you order online you cannot wait to get your order but for me it is just material so I didn't get upset or anything I just contacted a few time the customer service that responded to my questions and got the follow up on my order I was requesting. Well packed and great quality leather (PK22 chairs) and wood (Y chairs) - Voga is up to the expectation of quality furniture they advertise on their site so I am an happy customer.
04/04/2016
Excellent
I have ordered a chandelier inspired by Gino Sarfatti and I have to say it has arrived in perfect condition - well packed the lights were provided with it - A bit difficult to assemble on my own and had to get help but it is reallygood quality. Delivery was a bit long but I had no issues with the company at all.
04/04/2016
Excellent
I ordered a few office chairs and they finally arrived with some delays but there are here now and really good quality and the prices are very attractive, so I am pleased with their products and will reorder more office chairs in the near future but will make sure I do it well in advance now. Customer service was really friendly and helpful as well.
03/04/2016
Excellent
Ordered 4 chair DSW a few months ago and they arrived now after a few extra weeks. The quality is good and the packaging is really protective for the transport, so that is great. Just a little comment on the communication, Voga lacks a bit of this, I would advise them to have a follow up on order directly on their site because instead we have to contact the customer service via email which makes more work for customer and them. But apart from that I am really happy about their products.
03/04/2016
Excellent
I have received the Arco lamp recently and it is not my first order. I have to say that i am not an impatient customer and it doesn't really matter how long it take to arrive at my house as soon as the quality is there and the customer service is responding to me when I have a question. That has always been the case so I will keep ordering.
02/04/2016
Excellent
I have order a bit more that 13 weeks ago and just received my articles. Even though the delivery is slow, I am really happy with the products I have received and the customer service has always been really friendly.
02/04/2016
Excellent
Received a very professional service. My order was delayed and thus I contacted Voga - the lady explained it was due to New Year and I would receive it shortly. Yesterday my chairs arrived and the quality is really good. Will order again.
02/04/2016
Excellent
Really nice quality! I must admit I have beemade happy about ordering from Voga.come this time it took a bit longer for sure but the quality was really good as last time. I ordered two egg chairs and they both arrived within 3 weeks.
02/04/2016
Excellent
Ordered my lamps in early Marts and have received them already. Pleased with the service, no problems with delivery at all and the quality is nice.
31/03/2016
Poor
Ordered coffee table end of last year. It wasn't very clear as part of the sales process that it would take between 8-12 weeks to arrive. Anyway have been waiting and now outside that time period and still haven't received the goods. I have sent several emails to Customer Service but no response and there is no working contact number to gain more information. Strangest business practices I have encountered and not quite up front in the sales process.
31/03/2016
Poor
On 21 December 2015 I ordered the AJ floor lamp with VOGA.com from The Netherlands and EUR 154.00 was withdrawn from my account. I was told the floor lamp would be delivered within 8 to 12 weeks. On 12 February 2016 I sent an email to the company and told them that I wanted to cancel my order and get my money back, but they didn't respond to it. On 19 februari 2016 I sent them a new email with the same request and on 23 February 2016 I received the following reply: "All of our orders are made to order and custom made and it is therefore not possible to cancel them. We have already started the production of your order." On 28 March 2016 I once again sent an email to the company because it has been more than 12 weeks now since I placed the order and I still haven't received the floor lamp or any news about when it will be delivered. Again, I informed them that I want to cancel my order and receive the money I paid back on my account. So far I haven't received any reply from them. I regret having placed an order with this company.
30/03/2016
Excellent
I am a big fan of interior design and I found Voga a few months ago and I gotta say it is like a dream from me. I have now received a few products from them and the latest edition got in the house this morning. This time I got an Hang-it-all and an Arco Lamp and I have never been disappointed by the quality. Always wrapped in a good packaging, the products have arrived in great condition. Delivery is a bit slow I wished it could be faster but great prices, products and friendly customer service.
30/03/2016
Poor
When placing the order for a Sarfatti lamp, we got an error message stating that something went wrong with our payment and that we should try again later. As instructed, we tried again later and this time the order came through. Today the payment has been withdrawn twice!! I am now terrified and very upset that I will never get my payment back from them?! So, please Voga, kindly answer my emails regarding this and make sure that we get our money back that we have paid double and solve this situation. Best regards, Monika Larsson
30/03/2016
Excellent
After a longer wait than I though, here there are.. I have received my Tolix Stools.. I have to say I was really worries looking at all the comments online but when I contacted the customer service last they have been really friendly and told me the the delivery company should contact me this week and they did yesterday to organise a delivery today. well protected, there is not a scratch on the stools, and the stools look exactly the same as the picture on the site.
30/03/2016
Excellent
I've ordered some DSW chairs and at first I was disappointed as the chairs were the wrong color and after 13 weeks of waiting for them you can imagine how I felt! But after contacting the customer service explaining the situation, they have ask me to send them some pictures of the products and the parcels, with those they figured out that the delivery company had delivered the wrong parcel to me and everything was sorted - they exchanged the wrong chairs with the right ones in about 2 weeks and I am really happy about those. The quality is there and it is worth the wait.
30/03/2016
Good
I placed my order end November 2015 and just received it last week. I agree, that the Geramn Customer Service is appaling / non existing. The Staff in UK was friendly and normally replied to emails within less than a week. I understand that waiting time for furniture can sometimes exceed acceptable limits, I waited 16 weeks, which is long but more or less average if you want pretty things rather than swedish do-it-yourself furniture. The chairs got delivered to Germany, goods were nicely packed, complete and stunningly beautiful. Not sure if i was only lucky, but i am happy with my experience. though wouldnt exactly recommend others to order there due to the experiences i could read about on this page. Still: Thanks Voga
28/03/2016
Excellent
Really pleased with my new chairs, arrived after 2 weeks. Its second time I order from Voga. If you like danish design, you will love Voga.
26/03/2016
Excellent
I've received my lamp yesterday and I'm amazed by the design and the quality of the item. My wife really likes it and will probably order some more lamps in the next week or so. The customer service is a bit slow when responding to emails but they are active on the website chat. Overall I am very satisfied with the product I've received.
23/03/2016
Excellent
I have received my Arco lamp and even though it was a bit difficult to assemble I am happy about the aspect of it. Delivered in 3 parts, I struggled a bit with the steam and the cable and I look at a video online and then all was perfect. Well protected in the packaging and the marble base is really heavy. Looking good!
23/03/2016
Excellent
I have ordered for the 1st time on this website a couple of lights and some chairs. I have to say I am really pleased with the quality of the lighting there are really good quality and well protected during the transport. the chairs are as well good but I was a bit unsure about the lights during the transport as it can be fragile and I was really happy when I received the parcels.
23/03/2016
Good
I finally got my Eames lounge chair after 15 weeks waiting. Well the reason I write a review is that I wanted to share my experience and I have to say I was a bit septic 1st after the long wait but the the arm chair arrived yesterday and it is really good quality! It made me forget the wait and I am really happy with the product as it is exactly what I was expecting. Nice color, the back of it is in walnut of a good quality, the black aniline leather seems to be really resistant, so well done!
22/03/2016
Good
I have received my Panthella lamp yesterday and I really love the design plus it is well produce with good quality materials and well protect packaging. I would probably reorder with them as I spotted a few other designs that I really like and at a good price. I just hope that there is going to be a bit more follow up with my order, like an email now and then so we know what is going on. But apart from that the customer service is really reactive via chat directly on their website so that is nice to know that there is someone their as well.
22/03/2016
Good
I am a fan of Charles Eames designs and wanted to get a replica of the house bird. I have chosen to get it at voga because of some of the reviews that I read and it seams to be good quality and good price. I read on the website before the terms and conditions as I am careful when I order online and especially when it is the first time and I saw that it was made to order so around 8 to 12 weeks time to receive the product.. This I have to tell made me doubt about getting it or not on the website but then I thought it was only a small house bird so I tried and bought it. It has actually arrive in 14 weeks so a bit longer but it is well done and good quality so I don't regret my choice.
21/03/2016
Good
I have now ordered furniture design a few time on this website and the overall is that it is a good company. okay, it is not perfect, sometime the delivery time can be longer than expected but the quality is there. I have had to deal with the customer service, they have always responded to my emails in a certain length of time, sometime I received a response in a day, sometime it is in 5 or 6 - now this is what you get if you want those products at an affordable price, you cannot just expect the highest service right, so i am happy with them, they provide cheap designs and they do it well.
21/03/2016
Poor
I've read a few reviews of Voga.com attesting to unacceptably lengthy waiting times and difficulties getting through to customer services. I have been waiting 'only' six weeks, however I have received no response to my email requests for an update and it appears the telephone customer service is no longer available?? This does little to reassure me that my order is in fact in processing let alone at or near the delivery stage. I am not impatient and am happy to wait a bit longer for a made to order quality product, however it is good practice to keep customers informed and I would have thought fundamental to ensure first time customers experience no undue anxiety about the handling and honouring of their transactions.
21/03/2016
Good
I am following the Voga newsletter and they have deals on different products often. I fall for the AJ table lamp as I was looking for one to put on my desk and got a good deal on it. Now it is here on my desk and it is nice. Good quality, good design, good price, what else are we looking for. Only one little miss is the delivery driver was really in a hurry, and not that friendly but you can't have it all right. I will keep looking for new deals though.. because I wanted to get more design from them.
20/03/2016
Good
My wall lamp has arrived a couple of weeks ago and it is a really nice design. I don't know if I will reorder yet but I definitely would recommend this site to my friends that are not in a hurry to get their products. The quality is their and it is nice to be able to get those designs at an affordable price.
20/03/2016
Excellent
Received my two Arne Jacobsen replicate lamps and they really match my walls in the living room. Ordered them just before my holiday in feb, and arrived this week. Overall amazing quality, and easy navigation on the site. One concern I had before ordered, was the quality, but there is for sure no difference - except price. Be prepared to wait a bit if you call them though.
20/03/2016
Excellent
I have received my new Rocking Chair replica from Eames. I bought it to use it in my baby's room and this is just the perfect chair for it.. I just love it and it is just great to put him asleep and cuddle, so relaxing. The chair is really comfortable and good quality, I am really pleased with my purchase.
20/03/2016
Excellent
I bought a replica of Poul Henningsen - no difference. Really pleased and most important it arrived in good quality. Order was delayed though, but they kept me informed.
19/03/2016
Excellent
Today it (finally arrived) my ph lamp! It suits very well in my gallery, really pleased. A bit lack of communication but that's fine. For sure can recommend voga!
19/03/2016
Poor
We have bought 20 different chairs from Voga. First of all it took 8 months for them to deliver them. Second, expect that it always takes 5-7 days before they respond to mails to them. When we finally got the chairs, the brown Eames 119 we bought were in a low quality leather and a dull and boring color of brown. We tried to ask Voga for a solution, but their response was just: "We have invested heavily in high quality images of our products and are stating precise dimension of all of our products on the website. This should make it clear to customers what colour, size etc the products have.". So no help there. So now we have approx. 5.000 pounds worth of chairs we don't like. And no way of getting help from Voga.
19/03/2016
Excellent
I bought two replica Egg Chairs by Arne Jacobsen from Voga, and I'm really pleased with their quality. They look just like the original, which I had been a bit concerned earlier, but everything is fine now that I've received the chairs. Will come back.
18/03/2016
Good
I Have recieved my chair and unfortunately the parcel was damaged by the delivery company and it damaged 1 foot of my chair. After contacting them and sending them a few picture to show them what happened to it they have reordered a spare foot so I can replace the one that is broken. I have recieved this foot this morning and everything is great now! really easy to replace as the instructions were in the parcel.
18/03/2016
Excellent
I bought a RAR replica of Eames and despite the fact that the seating hight is really low.. The colour and the materials are really nice.. Buying a replica I thought that the quality could be poor but I have to say it is a solid chair that I would recommend. The delivery went well but I had to wait a little longer than I thought but I am really happy with it and wasn't in a huge hurry so it didn't really matter.
18/03/2016
Good
The products are lovely as is customer service who was very helpful when I had to return one product. There is a long wait for the products but as you long as you know this up front then you know what to expect.
18/03/2016
Poor
The past 3 years I have bought several pieces of replica furniture at Voga.com. The quality is fair to good. Times of delivery is normally 3-6 weeks more than listed.. The big problem is that contact to Voga is a nightmare. The phonelines are 90% of the time busy and emails are just ignored. You do get a standard mail informing of the many emails they receive and the team will look at yours in due time! It takes weeks and weeks.. Today it is 3 weeks ago I sent the first complaint and today I emailed no 5. I received a nice looking Finn Juhl chair with a broken armrest. What to do? I am in France. If I send it back I don't have any proof. "things have been known to happen". I will now try the EU internet office and keep you informed. Continued..... March 23rd I received an email confirming that my claim now was registered and when my case has been valued I shall be informed of the result!. Not customer friendly or good service. They keep writting: Just contact us, and when you send an email you get a silly long explanation on how busy they are. - Facts: I have had a broken chair standing in the living room for now more than 4 weeks and no solution in sight.
17/03/2016
Good
It has been a long wait and difficult to get some follow up on my order! However, my order has been delivered and the chairs are great. The one I got are Y chairs - I always wanted those! The wood is good quality and for the price I have to say it is worth the wait.
17/03/2016
Excellent
Received the table lamp I have ordered for my son and it was on time, the delivery company contacted me before hand to organise a delivery date. He was friendly, didn't rush things and I was happy to received it. The quality is there and what I was expecting.. so I am happy about this website and would recommend it.
16/03/2016
Good
I finally recieve my order and I am in love.. It took a bit longer than it was suppose to and I was a bit disapointed about that - I have sent a few emails to voga about that and they always responded in a few days. But now it has arrived and I have to say the packaging was perfect and the lamp was well protected.. it is exactely what I was expected compare to the picture on the site. That was my first order with them an I am pleased to say that I will order again.. I love their design and even if it takes some times it is good quality furnitures..
16/03/2016
Excellent
Friendly and polite customer service. Good quality of furniture. If you love designer furniture, then Voga is a good place to go, much cheaper.
16/03/2016
Excellent
Really pleased with the quality from Voga. There was a bit of delay in my order but were in dialog with their customer service and it all went well. Such a bargain.
13/03/2016
Good
We ordered in October 15 a Super Elliptic Table (Arne Jacobsen) and the delivery time at this time was set for 12 to 14 weeks. Apperantly that is the usual time for all products they have on sale reading all the other Reviews. We received the table then end of Jan in perfect condition and qualtiy. The product was pro wrapped and even boxed into wooden Frames. And the table is of perfect Quality. No issue at all on ths part. It does take a Long time to get the product delivered. You should read other Reviews since there are very different experiences made with Voga. Seems to be like a Kind of gamble.
07/03/2016
Poor
Voga say that they in their Terms and Conditions have the right to issue "Refund within 28 days " but after been in contact with an English lawyer who say that they do not have this right for cancelled order according to their T and C.. I ordered three lamps the 8th of February and cancelled the order one hour later and I have not still received any refund of my payment. Voga confirmed my cancellation the 9th of February. I have been in contact several times without no refund result. It seems that the finance part of the company has systematized to delay the refunds or worse perhaps never refund. However the custom support always try answer quickly both in mail and online chats but they don´t seem to be able to affect this handling. Now I will wait 5 days more before I will continue with legal actions with assistance of an English Debt Collector Agency
06/03/2016
Excellent
Despite some of the negative reviews, I have to mention that Voga is a great place if you love designer furnitures from e.g. Arne Jacobsen or Charles Eames. If you don’t mind replicate versions I can surely recommend voga. I have ordered 3 times over the last two years - last time in february this year a Egg Chair. Everytime the quality have been perfect. I agree the delivery time is a bit long (particularly last time) and you have to be patient, however thats part of idea, that its made to order and making sure the price is much cheaper. One think, the quality is for sure great (at least for my three orders) and that’s what matter in my living room.
06/03/2016
Excellent
After three weeks, I finally received the 4 replica dsw chairs from Voga I bough in February. I'm really pleased with them, they look like the originals, a concern I did had beforehand. I was in touch with their customer service once, regarding the payment, as I haven't heard from them, but it went smoothly and they were friendly.
05/03/2016
Poor
Most of the five star reviews here are fake, they have linguistic similarities and similar phrasing. Many of them are written during the same timeframe and most often on the weekends. Voga also flags new negative reviews without reason. Trustpilot: do some investigation please. I canceled my order in January and still haven't received a refund. Update: After this review a VOGA representative contacted me. Today I received my refund. However: My point about the fake reviews still stands and one should not have to write a public review to get their issues resolved.
05/03/2016
Excellent
Very happy with the my chair. I received it yesterday and it looks stunning in our new living room. The quality seems very good, so no problem there. In terms of delivery, yes it did took some time but worth the wait. I also ordered last year a lamp, the delivery was a bit quicker there. Overall I can recommend Voga if you love designer furniture and prefer them a bit cheaper.
04/03/2016
Excellent
Im very happy with my recent purchase from Voga. I bought the artichoke lamp for 3 weeks ago and it arrived today. The quality is outstanding, even the small details you always look for, its there.. Can for sure recommend Voga and if you love designer lamps, then their artichoke is for sure worth the money. It does take a bit of time for delivery, but don't worry, for that price its forth it.
04/03/2016
Excellent
I ordered a eeg chair late January and yesterday I received it from Voga. It’ looks really good, the quality is really really good. In terms of delivery it took 3 weeks, but was for sure worth to wait for. I have been in touch with their customer service just once, but the lady there were very friendly and solved my issues about delivery. For sure I would come back /jeremy
03/03/2016
Excellent
I am really pleased with my new chairs, they arrived this morning and the quality is - super. It took 2 weeks from order to I received it, so thats not bad neither. really happy!! Maybe a bit quicker respond on my email, but thats just a suggestion.
29/02/2016
Ok
We ordered chairs, lights and lamps for a 4 figure amount. The quality of the wares were great, we knew about the long order time so that was no problem. One lamp was missing a mounting screw, which was uniquie, visible and color coded to the lamp so it could not be replaced with just any screw. I have emailed Voga and also called about the screw several times, each of the three times they promised that they would ship one. It has now been one YEAR and the screw is nowhere to be found. All in all, great furnitures, well wrapped. But pray that you do not run into any problems with your furniture once they arrive.
26/02/2016
Poor
Ordered 2 pendant lamps in November 2015 and told would take up to 12 weeks. Week 13 called for an update and told "product arrived at warehouse broken and replacement being made at factory." Delivery likely to be delayed another 8 weeks. There was no communication from Voga to notify me of the status of my order and the additional delay and when I tried to cancel my order and request a refund I was told orders are non-refundable and delivery is up to 12 weeks but can be longer, that's it. Poor service. Won't be ordering from Voga again.
26/02/2016
Good
Ordered 2 swans and 2 egg chairs in october, they arrived in february.I was warned about long delivery time...so I didnt hold my breath :) I was told delivery was 12 weeks, it took 17...but ok. The chairs were extremely well wrapped and secured in the packaging. Delivery via DSV worked great. Quality seems very good. Im happy with the result. Lost 1 star since the "SALE" on their web page seems to be permanent. But the bottom line: This is no fraud! It will take a long time! But you will receivce your furniture eventually...and in good condition! (at least I did)
22/02/2016
Good
There are some bad reviews and some good reviews about the company. I myself got lucky and everything went fine with ordering and receiving six chairs. Delivery time is indeed very long and can be longer than communicated if you are unlucky. If you can live with that go for it. The product itself is OK I guess. One chair has a wobble and another one has a crunching sound if you sit on it. All together and for the price I can recommend this company, but read other reviews as well. It seems a bit of a gamble if everything goes smooth.
18/02/2016
Excellent
I ordered a Saarinen style Tulip chair in November to get delivered to Germany. Two weeks ago when I visited the voga.com website a chat window opened and someone from the customer service asked if I need help. I thought I might ask when my order is supposed to get delivered. The lady was very friendly and told me my chair will get delivered in week 7 and that I will receive a message from the delivery company. On Tuesday in week 7 I received an email from UPS telling my that my chair gets delivered on Thursday. Today (Thursday) UPS delivered the chair to my address in Germany. I am very happy with the beautiful chair, which is of a great quality and look. For me, everything worked super smooth. The customer service was totally friendly and helpful and the product is perfect. Waiting time is long, that's true, but it was worth it.
10/02/2016
Excellent
It may take a while to arrive but once notified of delivery everything was extremely satisfactory.Excellent quality of the Eames Lounge chair and stool and the Noguchi coffee table
07/02/2016
Excellent
It's 3 time I ordered from Voga and I am really pleased with the service. First and most important are their products close to same standard as the original - if not better quality. I have been to Selfridges to check out - and couldn't see any difference whatsoever. In top of that, their service works smoothly and significant cheaper. The delivery does take a few weeks, however if you can save thousand of pound, I am cool with that. I have bought one PH lamp in 2014, 2 chairs last year and this time it was the eeg chair inspired by Arne Jacobsen.
07/02/2016
Excellent
I love my new chair, it looks perfect. The service at Voga was also great, Easy to order, clear on the product page what you get etc. The order process was easy and yeah, I saved a fortune compared to the original version.
04/02/2016
Ok
Update: Based on great follow-up after delivery I have added one more star to my initial 2-star review. I've received apologies and a refund. I've also taken my sofas in use and they're really nice, so 3 stars is well deserved. I still feel the long delivery was a real dissapointment so I'm keeping the inital review text without any changes. Here it is: We ordered two “Knoll-inspired” sofas in the end of September. They arrived in the beginning of February! That is almost 19 weeks delivery time! The web-page gives very vague information about delivery time but indicates 8-12 weeks if you search the page carefully. After 8 weeks (mid-November) no information or update had been given to me so I contacted Voga to check status. I was then informed that there had been a delay and that the delivery would be week 1 or 2 of January(!) To me this was very bad news as I would go through Christmas without sofas. After several e-mails I did receive a 10% discount (not on my full cost which includes transport and import tax, only 10% of the product cost). I felt I had no choice but to accept since I had already waited so long and an alternative would bring me back to scratch. In January, after the new delivery time had passed I repeatedly contacted Voga again and finally managed to catch them on the web-page chat. I was then informed that there had been a further delay and that it would still take a couple of more weeks for my delivery. I managed to push through a promise that my delivery would receive a priority handling for shipment (at the expense of other customers who weren’t as persistent I suppose). It then still took a few weeks before I received my delivery. When Voga confirms your order you are given a link to a page where you can check the status of the delivery. I do not know the purpose of this link as the information is never updated. There are so many milestones that could have been informed here (production started, production finished, awaiting shipment from China to England, arrived store in England, awaiting shipment from store, arrived customs clearance in Norway etc) but even today, after delivery, there is no update of status. So what’s the point??? I strongly suspect that Voga speculate in the information given regarding delivery time. People would not order if they knew the delivery time was more than 4 months. So they mislead you when you order and then speculate that you will not cancel after you’ve already waited for so long. And they make sure not to inform you of any updates until you persistently request it. With all this said and in all fairness I must add that the quality of the product so far seems to be satisfactory. I love the design (well they have copied a classic design so that was expected) and the quality of the work seems to be good. It’s still brand new so I can’t say anything about how it wears in time. So if you have plenty of time and don’t care about waiting 4 months + for your product I can recommend using Voga. Completely disregarding the struggle of waiting and repeatedly pushing for updates I must say the product was worth the price. However to me the wait was not worth it and I would much rather pay a little more and have a trusted delivery time. What if there was a transport damage and I would have to return the product? 20 weeks wasted and still a lot of hassle with return shipment?!! I’m not taking that chance again!!! Product quality gives 4 stars but the lack of information, long wait and hassle brings it down to 2. By the way the local customer service in Norway was polite, apologetic and understanding of my situation. I have sympathy for them as they must face a lot of angry customers. A big plus to them for their replies when my e-mails and chats were actually answered. Voga has publicly expressed ambitions of having a trustscore of 7 on trustpilot.com It they want that they must first of all improve delivery time – or at least inform correct delivery time upon order. Secondly they must provide information about status so that you can follow your order from start to end. The product quality is already in place so it surely must be in their interest to improve the simplest part of their business!
31/01/2016
Good
Forewarned by various other reviews (including on this site), we expected a long waiting time when we placed our furniture order in early September. And, indeed, the company did not contact us at all until December, when we decided to start pestering them. They answered this inquiry quickly, citing various unexpected delays and promising early January delivery data. And indeed, the goods did materialize in the 2nd week of January. Happily, everything arrived in perfect order, so we did not have to deal with returns/customer service (which was our one real fear--quite a few reviewers were less than enthusiastic about the process). There might be some details in stitching where the products differ from the originals that 'inspired' them but, to our eye, they look indistinguishable (i.e. very good indeed), and seem very solidly made. The end result is, we're very happy with our new furniture and, in fact, we've just placed a 2nd order to source the few items still missing from our apartment.
30/01/2016
Excellent
Voga did a good job, the quality is amazing and so was their customer service. Have been on the phone with them twice, but times they took me seriously and took the time to fix. Will for sure come back.
26/01/2016
Ok
I placed an order with Voga in Aug 2015 - delivery Jan 2016. No notification was given. When I tried to chase the order, the message was that the support system was "out of order". Also lots of additional cost because freight is added twise before custom is calculated (whos mistake I cannot tell) + addl. charges without notice. Voga followed up very well, made addl. charges go away and improved this experience a lot - thx to Voga support.
25/01/2016
Excellent
Guys this is amazing. Finally I had my Eeg chair delivered today, it's super comfortable + looks amazing. The quality is like original..!
23/01/2016
Excellent
I never through I should be able to own my own PH Artichoke Lamp. It finally arrived Tuesday and this morning my husband installed it. The light is bright and so is the quality for sure!!!! I had to wait for it a few weeks which was very annoying, however it has for sure been worth our wait. Maybe a bit more information during the waiting time could have been useful?
20/01/2016
Ok
...After lengthy period of receiving poor and frustrating customers service they have finally acted appropriately and resolved the situation with my faulty goods ...I hope others are now receiving a similar positive approach to resolving their problems. Thank you VOGA.COM!
30/12/2015
Excellent
Good service, furniture arrived as accepted no damages or scars. We are so thankful to VOGA. No problems with shipping to Sweden. Very nice items. Thank you we will definitely recommend you and order from you agin.
29/12/2015
Good
Simple to order and arrived as expected
23/12/2015
Excellent
This is the first time I have felt the desire to write a review after purchasing online. But I am absolutely thrilled and want to share my experience. I am quite a careful shopper and have done a lot of research online before purchasing anything. I have read the good and the bad reviews here. Good ones from people who love the furniture mostly and bad ones from people who have had delays mostly. As it was not urgent to get my Ox Chair, I thought to myself that a delay, if it occurred wouldn't be disastrous. I also did a lot of research on other shops and whilst all have good and bad feedback Voga just felt like the biggest and most trustworthy shop, with most reviews. And I am very happy that I did. Ordering online was easy and the price was decent. Found the chair cheaper in another shop, but quality seemed to be superior at voga. After ordering I got my confirmation by email and everything worked well that way around. Had a few questions with regards to the processes after ordering so I caught a customer service person on chat. She couldn't answer all of my questions immediately but promised to get back to me within a day. She did and I had a great long chat with her and got all the info needed. Week 13 after ordering, my chair arrived. It looks stunning. I am so happy with it. It came package extremely well and had some nice information attached for next purchases. The quality and the details are so nice. I can't help myself going into the living room and looking at it a few times a day :-) Moreover, voga called me a week after receiving the product to ask me if everything was ok. 5 star quality and 5 star service. I am very happy.
20/12/2015
Good
Vi har tidligere handlet hos Voga og føler os rigtig godt behandlet, jo det tager tid inden varen er fremme, men det står jo klart og tydeligt når man bestiller. Jeg kunne godt tænke mig at de gør opmærksom på at man selv skal hente sine vare i UK selv om man bor i DK eller andre steder, men så fandt vi et firma der kan levere varerne. Tænk lige over hvor meget man spare ved at handle hos VOGA og du kan ikke se eller mærke forskel. Vi kommer igen Google translate: We have previously shopped at VOGA.COM and we are very well treated, thats rigtht it takes time before the goods are arriving to you, but it says so clearly when ordering. I would like that they do note that you have to pick up your product in the UK even if you live in Denmark or elsewhere, but then we found a company that can deliver the commodities. Think equals how much you save by shopping at VOGA and you can not see or feel a difference. We will be back :-)
13/12/2015
Excellent
Hello would hear about in not deliver to Denmark more ??? Just ordered from you! order #800075141 Would like to cancel my order if the can not deliver to Denmark !!
11/12/2015
Ok
1. First, that freight is not included is stated after payment not before. 2. Second, the support is very very slow with 8-9 working days to answer. 3. Third, the cancelation (which required double confirmation) is suggested to be 6 weeks. If it is 6 weeks I will take 1 star, if it goes faster I will increase it to 3. Edit: The refund went quick, only 3 working days after I (double) confirmed and as promised 3 stars for that.
04/12/2015
Excellent
I ordered a table and chairs from VOGA. It was really quick to arrive and I'm really pleased with the quality of the items. I ordered a table with a marble top - be aware that the marble arrives in a wooden crate but it's easy to get it open. Highly recommended.
03/12/2015
Good
When i first purchase my lamp i was happy, then a few days after i could get 87% discount, and i bought for 70... Which was annoying. The delivery was slow, but thats what it is. And well i dont say the communication is slow, it was but its kinda 2-7days. But im very very happy with my product, and this will absolut not be the last time i will order at VOGA, im just getting started.
03/12/2015
Excellent
I just received some chairs I ordered on Voga.com and I am very satisfied. The service and the quality is really good and the delivery faster than expected. So it is definitely not the last time I buy something there. I can highly recommend this page to everybody who likes quality, nice design and appreciate that the service is good as well.
02/12/2015
Excellent
Made a big order more than 400kg of furniture:) Tulip table with chairs, Arco lamp, Noguchi table, snowball lamp and some. All was delivered in perfect condition and even before promised delivery ( end of december 2015). Im avery happy customer and would lovey to order again some time soon. Jim from Norway
30/11/2015
Excellent
We had some struggles getting our products delivered. But this was due to some complications further down the supply chain, and these things do sometimes happen. What needs to be mentioned is that VOGAs customer service has been outstanding in this process! We have been closely followed up by an attentive staff and offered compensation for the wait. To date I have never experienced any retailer that have been so interested in keeping the customer satisfied during the whole process. So, then the products. They were all received well packaged and with no damages. The quality and the craftsmanship is 5 stars! Especially the AJ The Egg is excellent. Conclusion: If you can not afford the originals, then look no further. VOGA is the probably the only online retailer where you are guaranteed high-quality furniture at an affordable price!
26/11/2015
Good
I've had a very difficult start with Voga. Communication was quite bad and this prevented the cancellation of my order and a refund which raised concerns. I guess this is the result of a virtual office or high order volumes swamping them. I pushed the issue over multiple communication channels and was able to get through after a couple of days. To Voga's credit, I was issued a full refund, as promised by their policy. After the fact and after communicating my disappointment, I got an unexpected surprise. I was phoned by a customer service representative to apologize for the bad experience. I was offered the article I ordered free of charge so that I can check the quality for myself. This was a big change from an initially bad experience. Voga proved that they care about my opinion. All taken together, I think that they deserve four stars. When I get the article Voga promised, I will update this rating with my impressions of product quality.
25/11/2015
Excellent
This is the third time I buy from Voga.com and once again I am very satisfied - everything meets my expectations! The products are high in quality, the service is great and the communication impeccable. I will definitely purchase from Voga.com again!
23/11/2015
Excellent
If you want a nice design to a nice price you should buy them at Voga! The quality is great and the wait is all worth it! I'm so pleased with my order. This will not be the last time I shop at Voga. I will defiantly recommend them to all my friends and family!
22/11/2015
Ok
Ordered in June, received the 3 lamps at the end of October. Voga charges the full price immediately and then lets people wait and hope that they didn't get cheated. I haven't tried to contact them but in September I received an "update" that my shipment was delayed due to "high demand". This having said, once the lamps arrived they were: extremely well packed, exactly as ordered, good looking and of good quality, relatively easy to hang. They are surprisingly good value for money. I would probably buy much more if it weren't for the risk of losing my money. I recommended to friends who are interested, given that the lamps look great, to only order for money they can afford to lose. Voga.com client reviews on their website are not very trustworthy, Voga is not publishing reviews except for glowing praises. Also - as far as I can tell, one can ignore their countdowns and "rebates", they seem to be permanently having those.
17/11/2015
Good
Prompt delivery, clear communication and securely packaged item. Design of item is interesting and different.
16/11/2015
Excellent
Quality item, looks lovely in my house! Thank you
07/11/2015
Good
Great product at a decent price.
05/11/2015
Excellent
'The House Bird is a lovely accessory for our living room. It arrived quickly and was very well packaged.Looking to buying from Voga again.
03/11/2015
Good
I ordered from VOGA without any trouble and the product came relatively quickly. It was packaged well and of a high-quality, so I would recommend to others. It looks like it will last long into the future.
31/10/2015
Excellent
Super fast delivery and really sturdy packaging! Would recommend to others.
30/10/2015
Excellent
There was a problem with my chair from Voga - and Voga sent me a new one! They didn't even ask to get the old chair with the defect back. Really good service! Beatiful chair - so much. I have bought more things by Voga - every time really good products - as good as the originals, I think. And the firm is so much professionals with reclamation. Thank you very much Voga!
30/10/2015
Excellent
The Eames Hang It All is a really nice item. It arrived promptly and was very carefully packaged, will be looking for some more furniture from Voga soon!
29/10/2015
Excellent
Nice Clock... Very helpful service too!
26/10/2015
Excellent
I already had one Eames hang it all and wanted to extend my hanging space! It arrived promptly and matches my first one perfectly.
14/10/2015
Excellent
Would def use this site again - very unusual items and service was outstanding
14/10/2015
Excellent
Ordered the Charles Eames House Bird Black for my beauty salon. The level of service was outstanding, the product came very quickly, and overall quality of the product really impressed me. I have had a number of clients ask me where I purchased from.
14/10/2015
Excellent
I got a great clock from Voga, it's working well and looks great in my lounge. It was very promptly delivered, despite my not being in and left exactly where I asked. It was very well packaged and despite being delicate was in perfect condition on arrival. Thanks Voga!
10/10/2015
Excellent
When the parcel arrived I was pleasantly surprised with the way it was packaged. It was very elegant yet practical and secure packaging and with an easy to carry handle. When I opened the item I was pleased with what I had chosen. The clock is strong and well made and finished beautifully. I like the unconventional style and the soft colours.
10/10/2015
Excellent
I was extremely happy with my product, initially when I ordered i thought it may be a little flimsy and delicate however when I received the product I was very happy. The order process was quick and easy as was the delivery,I was also impressed with the delivery packaging, very unique.
09/10/2015
Excellent
My new 'Hang-It-All' was easy to order and the delivery service was excellent. The product is well made and looks great.
08/10/2015
Good
I ordered my wall clock and when it arrived i was very pleased with it. I was a bit concerned as I wasnt sure when it would arrive as the direct debit billing method was used, I was also unsure if it would arrive in one piece as it looks very fragile. However when it did arrive it was packaged very well, i even had some trouble getting into the box. I have had no faults with the product my only issue is that delivery times was unclear to me but maybe I missed something i shouldve read. Otherwise a very good product and service, would recommend.
08/10/2015
Excellent
I am very satisfied with the service. My order arrived on time and though I was away from home, it was handled very carefully and left with my neighbours. I am really pleased :) Thank you very much for all.
07/10/2015
Excellent
Dear Voga Although it took 20 weeks to finish my order, i want to say thanks for a great service. You did a great job on keeping me updated. Not once did i have to contact you, you contacted me first. The chair is beautiful and i honesly cant see any difference when i compare it with the original. I will definitely recommend voga.com. There is no doubt that there is an extremly long delivery but in the end its well worth it.
30/09/2015
Excellent
I found the site very easy to use. I was kept up-to-date with every step of my delivery which arrived promptly. The packaging was superior, as was my purchase which is well made. Delighted with my purchase and would highly recommend.
30/09/2015
Excellent
I received my order quickly and in good condition!
30/09/2015
Excellent
From website to receiving my item, I was really impressed by the quality, and attention given to ensure it arrived to me quickly and safely - if only all items were packaged this way then there would never be a broken or smashed order again. Recommended.
30/09/2015
Excellent
I ordered an office chair ; delivery time was announced between 8 en 12 weeks ; I received the item after 10 weeks. Good contact with the cliebt service, and most of all, the chair is as beautiful as shown on the website, and seems to be of very good quality. That's what I call delivery on promises !
30/09/2015
Excellent
From looking at the other reviews, perhaps I have been fortunate, but my products have all been high quality and I am very pleased with them: 2 Tulip armchairs (Saarinen); 2 Series 7 chairs, Womb chair and and stool. My first order did take about five months, I think, to come, and in that time I only had one communication from Voga to explain that an unexpectedly high number of orders had meant delays. However, as I was in no hurry, I didn't mind the wait. I had good communication from DSV - the delivery company - and could choose a delivery day, and the chairs came very well packaged. My second order, of the Womb chair and stool, took less than a month to arrive, I think, so perhaps they had one already available. I really am delighted with the quality, and am still awaiting delivery of a Swan chair and Barcelona chair, two more Tulip chairs, and a lamp. Fingers crossed they will all be high quality, as before. I see the Danes have had some trouble with delivery, but for the UK (i.e. me) there were no problems.
29/09/2015
Good
Quick delivery of the lovely looking clock which is now hung in my kitchen. Well packaged for protection during transit although quite difficult to open; easy to cut yourself on the staples (like I did). All in all, a good experience. Thanks!
28/09/2015
Excellent
Great website, really easy to use and easy on the eye. I ordered the black bird and it arrived within days. The ornament looks lovely and is really well crafted. I'm delighted with my experience of the website, the company and the product and would highly recommend it.
28/09/2015
Excellent
Ordered a clock which looks great and was delivered quickly ..and very well packaged. Easy website to navigate through and ordering process was simple (used bank transfer). Happy with product, would order from again. Thanks
28/09/2015
Excellent
The website was clear and easy to use, I also liked the option of bank transfer as payment. My item came quickly and was packaged well (and vey eco friendly!) and my item looks great.
27/09/2015
Excellent
Great website! Really clean and easy to navigate around. My item came super quickly and I love it! All in all, pretty impressed and would recommend this !
25/09/2015
Excellent
Ordered a clock from Voga which arrived quickly. It was packaged really well being careful not to waste too much cardboard. I love the clock and have had lots of lovely comments about it too. I would definitely order from them again! Thanks!!
24/09/2015
Excellent
Had a great experience with Voga having purchased a colourful on-the-wall hanger. It was a little larger than I expected but I'm seeing that as a positive as I get more coats and jumpers on it! Very impressed with the packaging - placed inside a sturdy box so no damage whatsoever when it got to me - quick quick delivery too.
23/09/2015
Excellent
Products are unique and noticed for the right reasons! Speedy delivery and great service from beginning to end!
23/09/2015
Good
really easy process. received what i order really quickly.
22/09/2015
Excellent
My clock arrived in good time and packaged very securely. It's very well made, simple and stylish.
22/09/2015
Excellent
I recently ordered a colourful hanger. It's slightly bigger than expected but it looks great in my hallway. A high quality item, packed very carefully and delivered promptly. Very pleased with the product and the service.
22/09/2015
Excellent
Was very pleased with my item and it looks beautiful in my kitchen..
21/09/2015
Excellent
Arrived quickly, great packaging and lovely item.
21/09/2015
Good
Ordered the White Bird , arrived promplty and extremely well packaged, Amazing quality and I adore it,
21/09/2015
Excellent
I am delighted with my stylist new clock - it will be a talking point in my kitchen! My experience using Voga's user friendly website was efficient and my order arrived quickly with superb packaging! Overall an excellent service and I would highly recommend.
21/09/2015
Excellent
Absolutely delighted with my clock and love the colours. The package was damaged on arrival but to my relief the contents were completely unscathed. I would definitely use VOGA again.
18/09/2015
Excellent
Thrilled with my order. Great service and quality product. Highly recommend.
18/09/2015
Excellent
Just received my beautiful white bird. Extremely well packaged so in pristine order. Also received notification of delivery date so was able to ensure someone home to receive package. Would recommend Voga.
18/09/2015
Excellent
I love my new wall clock! It arrived quickly and came fully assembled, I just needed to put in a battery and it was good to go. It looks great in my kitchen... Would well recommend to others!
18/09/2015
Good
I was really pleased with the clock that I purchased from Voga. Its design is elegant yet extremely sturdy, so much so that I have recommended their products to my friends and family.
18/09/2015
Excellent
I ordered a clock and a wall hanger, the quality is very good and they look very stylish, perfect for my new apartment. The delivery arrived very fast and it was well-secured there was no damage to the items. Very happy and looking forward to getting some other items to decorate my apartment.
17/09/2015
Excellent
I am impressed with the customer service, I would use them again. Quick and easy. Recommended to friends and family already.
17/09/2015
Excellent
I have been very impressed with the customer service from this company and I would definately use them again
17/09/2015
Good
really easy to use the website and delivery was quick. really happy with the item I received - thanks
17/09/2015
Excellent
...habe meine Bestellung (1 Stuhl und eine Garderobe) innerhalb weniger Tage erhalten. Beides ist qualitativ top. Ich werde mein Wohnambiente in Zukunft sicher öfter durch VOGA aufwerten. Sehr gutes Preis-Leistungsverhältnis.
16/09/2015
Good
I found it easy to order and once ordered I received an email informing me of the date for delivery. The clock arrived on time the packaging was superior. The clock itself looked a lot better than the picture I am so pleased. Can't wait to hang it. Everything wentnto plan well done Volga. Will certainly order again. I'm one happy lady.
16/09/2015
Excellent
Have had items in the past like this, and paid a lot less for it, but I have to say you can totally tell the difference. The quality of the Voga product is WAY better than the cheaper versions on the market. So if you want it to look better and last longer, I would definitely recommend this. Ordering and delivery was a very easy experience for me, I would recommend this product and company
16/09/2015
Excellent
Purchased the white and black bird. Fantastic quality! Packaging was so secure. Would highly recommend.
14/09/2015
Ok
I ordered a very expensive egg chair from voga. It arrived damaged in two places. The packaging in my opinion was totally insufficient for a delicate item like this. And I suspect it had been in storage for some time. The problems have arisen when we tried to get voga to take the item back and make a refund! Two weeks on and we are still waiting. Much longer and I will begin proceedings to get my money back through my credit card company. Very unimpressed with voga! After posting this review we were contacted straight away by voga customer services who told us that they would refund our money and apologised for the problems. Well done voga! You have redeemed yourselves. So I have changed my rating to 3 stars.
12/09/2015
Excellent
Great service, receive the product in a timely manner and was well packaged.
09/09/2015
Excellent
I was happy to receive my item on time, well packaged and item as shown in the pictures, (no colour variation which has been a problem when I've ordered items online from different suppliers). Very satisfied and happy to recommend the company ☺
09/09/2015
Excellent
I used voga to order a variety of good, and overall it was a great service all round! The good were of a high standard too and looked just like the pictures!
07/09/2015
Excellent
Brilliant service, high quality product and worth every penny. Gutted I didn't discover them sooner. Fingers crossed they design a goat to go with my new clock! 10/10
07/09/2015
Excellent
I'm incredibly impressed with Voga and the service they provided. My item came promptly and in very impressive packaging to ensure nothing could be damaged. My item not only looks like an item of quality it also feels it. Would definitely recommend this site.
05/09/2015
Excellent
I ordered 4 items from Voga, two decorative birds, a clock & some hooks for the wall. They all arrived very promptly in packaging that would have made it impossible for anything inside to be damaged. On opening the packages, all items looked fantastic & even better than on the website's photos & are clearly made to a high quality. Thanks Voga for my great products!
04/09/2015
Excellent
Aufgrund eines Defektes an unserem schönen EggChair haben wir die zugesicherte 5-Jahres-Garantie in Anspruch nehmen müssen. Das Geld wurde komplett zurücküberwiesen. Vertrauenswürdiger Verkäufer.
03/09/2015
Good
Item arrived promptly and was well packaged. Seems to be of a good quality and exactly as advertised. All in all good service.
03/09/2015
Excellent
From start to finish this was the perfect transaction. It was a great speedy service and the product was exactly as I wanted it to be. It looks beautiful in my home! Many thanks VOGA!
03/09/2015
Ok
I ordered my arc lamp on 14th April, it arrived yesterday (2nd September) so 135 days after my order! Are you ready to attend? Anyway the quality is good and I happy of my purchase. If you are able to wait voga.com is a good solution to save your money. The assistance service was nice, they promptly answered my calls. This is my experience, have a good shopping.
02/09/2015
Excellent
First time using Voga...easy to use website and very quick delivery. Would use them again.
02/09/2015
Good
I order the House Bird in Black as a first time user to test to quality and I am pleased to say it is as good as I would have expected. Quick delivery as well which is always great!
02/09/2015
Excellent
I had never used this company before but was very pleased with their service. The item was very well made and arrived after a few days of me ordering. I will use this company again.
02/09/2015
Good
Excellent Service and most importantly: perfect furniture. A bit of wait though.
31/08/2015
Excellent
I ordered a clock and a hanger, the products look fantastic. They were delivered within a few days after placing the order and packed very carefully. I'm very pleased with the products and the delivery service. Would definitely recommend Voga.
30/08/2015
Good
I ordered a PK20 leather lounge chair & Wendingen rug on 4th May 2015, with an advertised 10-12 week delivery. Goods have recently been delivered (21st August), and I am very pleased with the quality and appearance. The only issues relate to the delivery process and the interface between Voga and their delivery company (DSV), and that there is no communication unless prompted. I began inquiring with Voga, by email, about status after about 11 weeks. Response was always quick (within a day or so), but vague - e.g. "goods are available for picking", but never any confirmation of delivery date. After 2-3 emails I received a tracking number with DSV, which showed that the goods had been picked up by DSV on 1st August, and were scheduled for delivery 21st August. 3 weeks seemed long, but perhaps because we're in the wilds of the West Country (Exeter!)? When 20th August came, and still no contact from Voga or DSV, I rang DSV directly and confirmed goods were coming next day......did they not think to confirm beforehand? What if I'd not been in? So in summary, pleased with goods but some improvement needed in communication & delivery process.
29/08/2015
Good
I liked the detailed delivery service with the ability to track the package. Very good product.
29/08/2015
Excellent
This company is simply great, I dont understand some of the negative comments here. Their website is very well organized so that you can find everything well from their large product range. The designs are amazing and when you get your product the quality and finishing of the furnitures will satisfy you completely. Plus, all of this for an unbeatable prize. Thanks!
27/08/2015
Good
After a very long wait of five months I have finally received my large order and cannot say enough about how pleased I am with everything. The quality of the products is fantastic, they were brilliantly packed to ensure they were not damaged in transit and it is difficult to see any difference from the real thing at a fraction of the price. Admittedly, there was a prolonged delay in receiving the products but all my emails were replied to in a timely fashion and I was kept up to date on progress, every time I requested information. Voga were not proactive in keeping me up to date but always responded when I contacted them so it wasn't a problem. I will use them again as long as they improve their delivery times as I cannot fault the products.
26/08/2015
Good
but pleasantly purprised with the quality and it looks really nice in our house.
24/08/2015
Good
Good website, great product, no complaints and would recommend.
19/08/2015
Good
I ordered a Grasshopper floor lamp on 2 April, and didn't receive it until mid August, which was quite a bit later than indicated. BUT the lamp is great quality (no different to the Gubi version that I can see) and it cost around £130, rather than close to £600 for the 'official' version. This huge price difference has to be taken into account when evaluating the company. Effectively, Voga 'makes to order' to keep prices down; they take your money, and may not deliver the item for 16 weeks or so, but in the end you get a very good quality product at a fraction of the cost.
16/08/2015
Excellent
The tolix chair we ordered for our son's new bedroom arrived really promptly and looks an absolute picture! We have it in red and it is a great colour.
16/08/2015
Good
I can see a few bad reviews, but every company gets those. I can honestly say my dealings with Voga have been positive. The light I ordered arrived on time and in good condition, which is why I came back for more. I had an issue trying to place an order on their website, but they could not have been more helpful. I hope the majority of buyer experiences are like mine, and that they continue to trade as I'd consider them a go to source for mid-century classics at a reasonable price.
14/08/2015
Ok
I ordered 8 different items, lounge chairs, ceiling pendants, floor lamps, table lamps, etc 29th April. After been waiting for 14 weeks I e-mailed customer service and asked about order status. I received the astonishing reply that I have to wait for additionally 16 weeks before I could expect delivery. When pushing for partially delivery of the items that should be ready for dispatch and reasonably on the warehouse in UK all communication stopped and I could not get any proper answer which items that caused the delay. Obviously Voga does not monitor their purchase orders line by line and most propably all logistics are outsourced to DSV meaning that partially handling of customer orders not can be managed. I have never experienced a professionally company that not can monitor their orders or even worse not provide proper answers to customers asking for expected delivery date. Increasing an indicated lead time of 10-12 weeks to 6 months or 24 weeks is totally unacceptable. We have to watch and see how this business ends, most likely I will try to cancel my order or use the 30 days money back guarantee. 2nd update. Customer service at Voga called me for arranging partially deliveries i near future. If and when they take place I will consider to update this review with a better rating.... 3rd update. Shortly after my initially contacts with customer care Voga completely turned the case to a positive experience and made considerably efforts for meeting my requirements of partial delivery and better communication. I need to turn down the harsh review I made and encourage other customers experiencing delays and lack of communication to actively seek for information related to the order by contacting Customer Care, they will most probably satisfy you in terms of communication, even though lead times still are too long.
14/08/2015
Excellent
New product arrived! Voga did a good job to solve the situation.
12/08/2015
Excellent
I really have to write this review because there's so many different opinions going around and I have to say I am positively surprised from Voga. I ordered a couple of things in the course of the last 2 years and my expectations in regards to the quality have always been exceeded. I love the furniture designs and have no money for the originals so it's the perfect company for me... Even though the delivery lets you wait a bit it's worth the wait, just be patient because you'll love the product afterwards :)) I own DSR chairs, the globe lamp, rar rocker, grasshopper lamp and the CH07 chair from voga and love every single item!
09/08/2015
Excellent
I was a bit apprehensive about ordering at voga.com, but I have just received my Artichoke lamp and it is absolutely stunning. The wait is quite long, but price difference definitely makes it worth it.
08/08/2015
Excellent
Very happy with the service I have received. Chatted with Voga online and they guided me through the process on the site. Have now received my lamps and they are beautiful. Couldn't be happier with my purchase
07/08/2015
Excellent
I just received my beautiful AJ floor lamp from voga.com. I changed my address after ordering, but customer service helped me fix it easily. The lamp is absolutely beautiful and looks great in my living room. Would definitely shop at voga.com again.
26/07/2015
Excellent
I just received the lamp that I ordered some weeks ago and, honestly, it's the best replica I've ever seen from this designer. Thanks to the staff in customer service for their helpful advise. I love it!
24/07/2015
Ok
Ordered a lamp and coffee table here through my architect. Coffee table arrived quick and was good. The lamp however took 13 weeks for delivery. When it arrived it was broken already so decided to return. Now 6 weeks after the confirmation that they received the lamp I still haven't got my money back... Even though they promised to refund within 4 weeks... *Short update, I just managed to finally contact VOGA on their phonenumber. They told me the money was transferred yesterday. So once I receive it I will update this review again. Update 2: Just received the money today. Thanks for that, even though it took way too long.
24/07/2015
Excellent
Good quality, we are very satisfied with our new chairs. Delivery time was 10 weeks but we were informed about this when we ordered. We will definetly order at VOGA again!
23/07/2015
Excellent
Love our new y chairs. They are perfect !!
20/07/2015
Good
Since I knew that voga.com needs very long for delivery, I ordered a lamp with payment after delivery. The delivery was sheduled for mid june, but the lamp came mid july. Since I did not pay when I ordered, I didn't get concerned at all. The lamp (with a 60 kg marmor stone) was delivered in 3 very good packages. The marmor stone has a little impact in the front, but since it was not possible to open the package without destroying it, I don't have the possibility to send it back to voga. The lamp that was also sent does not work. There was no manual to build up the lamp, but we arranged it anyways, even though I wonder where this little plastic thing is supposed to be. The only screw that was delivered with the lamp seems to have a very low quality - I can't open the screw anymore, I thing I f***ed it up. The lamp looks good though. The impact in the marmor does not really bother me, since the price for the entire lamp was only 160 EUR. I sent an email to voga concerning the broken lamp. After some weeks they offered me a price reduction on the lamp and transfered me money on my account. For my next order they even slipped me a 50 EUR voucher ;-) To sum it up: If you don't want to spend a fortune for your furniture, but still want to impress yourself and your friends with cool old furniture design evergreens, voga.com can be the way. Just don't expect the same quality as the originals and wait some months for delivery (everything is probably made in Asia).
20/07/2015
Bad
I ordered a chair in March from Voga.com and had to wait for 3 months for delivery. When I finally received a delivery notice from the delivery company in June, I was told that the big box of chair will only be delivered on kerb side and will not be delivered to my flat. If I wanted it to be delivered to my 2nd floor flat, I needed to pay extra £149!!! I have never heard anything like this. Even IKEA would deliver furniture to the flat. To make matter worse, the chair arrived damaged. They refused to replace the damaged chair nor refund the money. They were supposed to send me a rubber feet to replace the damaged one but now after 2 months, I still haven't received anything from them. I have a damaged chair which I cannot use. They are quick in taking money but are not interested in anything else. I want to know how a company like this is allowed to operate. It's worse than cowboy builder. It's a con merchant. DO NOT EVER ORDER ANYTHING FROM THIS COMPANY.
19/07/2015
Good
I can confirm several reports of very long delivery. I had to wait for 4 month. However, I always got reponse to e-mail and phone calls. I wrote 3 mails and called them 2 times. Although I started to get very concerned, I really did receive my order 3 days ago. And I must say, the quality is superb. So even if deleviery times are very long I can recommend this company if you have the time to wait.
19/07/2015
Ok
Ordered a Wegner inspired wing chair. The chair was an in stock and had a expected delivery of 1-2 weeks. The chair did not arrive until a month later. Not very trustworthy. My emails were not answered, but thankfully the on call customer service could point me in the right direction. The DSV parcel service was slow as hell and was not able to deliver on the promised date. The chair was however in excellent condition, but I think this is the first and last time I order anything from VOGA or it's peers. Way too much hassle with the delivery.
17/07/2015
Ok
Its taken 7 months but my lamp has finally arrived. Its great. During the process a lot of back and forth emails but my emails were always answered
14/07/2015
Bad
I have orderd a couple of lamps ins the start of june. Because shipping was not included (which they did not mention anywhere) i canceled the order. I received a email saying, the money will be refunded after 28 day. It been well over the 28 days now an im still mailing back and forth, with the customer service. If how the handle cancelation of orders is a look into how the handle things in that company, i would never order from them again or go anywhere near them. this review got an answer from voga, but they haven't contacted me og given me back my money. Hope nobody else will expericens something like this.
13/07/2015
Good
Recently, I was looking for an office chair that was both ergonomic and good-looking. After a brief investigation, I found some perfect chairs. Unfortunately with a price tag equal to a full office renovation! No serious option. Enter VOGA, focusing on recreating design classics at an affordable price. And without compromising quality! VOGA's orders are build by hand, on demand. That's why it takes 2 to 3 months before you get your ordered goods delivered. Very slow compared to most online stores, but in exchange you get quality materials. I'm very satisfied with my new office chair and would definitely order again. Maybe two things that VOGA needs to fix: 1) the cookies settings on their website always redirect me to the wrong language site; 2) communication about the different steps in the process could be better designed. Keeping the user informed creates trust.
13/07/2015
Ok
Let's start with simple facts: - Order a tea table (Noguchi coffee table) - Estimated delivery time was from 8-12 weeks - Payment upfront i.e. at the time the order is placed not when is delivered - Roughly around the 9th week, Voga informs that the order is running late - Accumulated delay was 4-8 more weeks i.e. a total delivery time from the purchase time of 16-18 weeks. - Delivery information (delivery terms and conditions) were not available at the purchase time. You only find out when you face the situation. In my case, I found that: - In my area, DSV delivers Voga packages. - Their customer service is really bad, took 30-40 minutes for DSV to pick up the phone. - DSV only delivers (in my area) from 10 am to 2 pm from Mon-Fri. Very "friendly" schedule for those who work. - Delivery was up to the front door (this was not stated in the delivery terms, or I did not find it). Not easy to carry a package of 50 kg by one person - I contacted Voga and requested to fix the delivery to my apartment (doorstep) and they responded that it can be arranged against a fee. - After 21 weeks of waiting since I placed the order, I collected the package. - The tea table (Noguchi coffee table) present faults and was damaged. - I contacted Voga immediately (you need to ensure you do that within the period indicated in the terms and conditions). They requested clear pictures and they started the "claim" process. Voga sent me the parts (in this case the legs) which were damaged. This took roughly a month and it was free of charge for me. - Unfortunately, the second pair of legs was again damaged. - I contacted again Voga and they again provided me with a solution. They ordered again a replacement for the damaged parts, again free of charge. Initially, Voga informed me that the replacement would take 15 weeks. However, Voga came with another solution which reduced the estimated time to 8-12 weeks. At the end, a week or two after they had placed the order, Voga informed me that they had already shipped the table. - Customer service, and in particular the person who dealt with my case LQ (initials) - was really helpful and was on top of my case all the time. - I am now waiting the delivery. In summary: On the positive side: - The customer service was quite nice and helpful. The claim process (initiated when I informed that the table was damaged) was rather easy and Voga provided some options. They took full responsibility. Any subsequent delivery was free of charge. On the negative side: - The delivery times in my case were really long over half a year. This is the major drawback and issue. If I would only count this aspect, - Delivery company and delivery company conditions were very poor. Special attention to the delivery terms as they may vary in different regions. You may find out that you have to carry a really heavy parcel from the front door (street) to your apartment. - The table and replacements were damaged, which questions a bit the quality. It could have been bad luck too. ---- If I would count only the negative aspects, it would go down to 1-2 stars. On the other hand, Voga has shown interest to solve the issue in the best possible way. That increases a bit the perception. So 2-3 stars is probably more suitable. Note that "acceptable experience" - 3 stars doesn't mean that taking more than half a year to deliver something is acceptable. :)
07/07/2015
Ok
Update: VOGAs customer service surprised us with a goodwill gesture, which helps a bit on the whole experience. I will however still point out, that buyers should be aware that shipping costs are handled separately, by another company, which makes it hard to determine shipping costs at time of purchase. Original: So I wanted to purchase some chairs. I researched and found VOGA to be the one that had the price which seemed fair. I searched and searched their website, for Shipping costs, but did not find a single thing about it, so I assumed it was included in the total price. Turns out the only place they mention it is in the terms and conditions, that you have to agree to, right before you approve the purchase (lets be honest, how many of us read the whole thing!?!). long story short, the shipping was not included, and the shipping company wanted an obscene amount of money to transport the chairs. We decided to cancel the order at this point.., and that is when things turned really sour. It took several emails and phone call to get our order cancellation confirmed. THEN they had the odasaty of billing us for the chairs?!? After another couple of email I was told I would have my money back within 28 days... after 28+ days no money had been reimbursed. Once again it took several emails and a insinuation of legal action, for them to give me a worthy response. After almost 2 months we got our reimbursement. What a circus! I would NOT recommend anyone to purchase from VOGA.
06/07/2015
Excellent
I mid April I ordered two lounge chairs and an eames table which took longer than expected. Voga resolved the issue and am now happy with the outcome.
06/07/2015
Good
I'm so happy to receive two AJ lamps. They are perfect and beatiful, I'm donating them but I want to buy them for myself. Great costumercare but I've waited about 14 weeks.
03/07/2015
Excellent
Superfina stolar, supertrevlig service. Allt var toppen! :)
03/07/2015
Excellent
I bought a set of 6 wishbone chairs. I was lucky they had them in stock so I could receive the in only 3 weeks. I'm really happy with the attention I received from the services team. After seeing the quality of the products, I will buy again from them and I would not mind to wait more weeks if the products are not in stock
02/07/2015
Excellent
This is the second time I buy some products from VOGA and both times I've had a really good experience with them: not only the quality of the products, but the attention and the service I received from the staff working there, made me decide to place a second order. And I'm thinking it won't be the last one either!
02/07/2015
Good
I bought a 117 replica from Voga which arrived a few weeks ago. 8 weeks is a long time to wait, but I'm pleased I did. Overall I'm happy with the quality for the price. Awarding 4 stars as I felt a little uncertain about my order throughout the process and I'm yet to see how the product fares over time, plus I'm not fond of the perpetual "Sale! 70% off until midnight Thursday!" tactics, but I'd happily order again from Voga. :)
30/06/2015
Excellent
Having ordered with Voga, I chanced on some poor reviews and started to regret my decision. Yesterday I received my goods was very pleased. The packaging was very good and the quality of the light fitting was excellent. I will definately use VOGA again.
30/06/2015
Bad
I placed my order at voga.com just over a month ago - However, the day after I changed my mind. I was aware that I would have to wait 28 calendar days before I could receive the refound according to their terms and conditions (which I find REALLY odd). It's been 29 calendar days TODAY and I still haven't received the refound yet - Voga has not given me any reason for the delay and they still haven't answered my email regarding the refound either. I can honestly say, that I will NEVER use their website again after this experience. They can't even fulfill their own terms and conditions. I WILL NOT RECOMMEND BUYING ANYTHING FROM VOGA!
29/06/2015
Bad
Ordered two lamps, delivery was after more than 19weeks. When arrived quality was really bad. One lamp had the paint already started to fall off and on the other the lamp holder was broken and tilted. Still no response from VOGA on how to handle this RMA. To summarize, This was first time buying through VOGA.com and not something I would recommend.
29/06/2015
Excellent
As this was our first order with VOGA we have to say that it by far exceeded our expectations. Our lamps came at exact promised time (12 weeks so remember to count this in and plan for it). The delivery was smooth and easy with UPS. Moreover, the product itself is of very good quality. So all put together we are very happy with VOGA and will for sure order again soon.
26/06/2015
Bad
Don't expect fast delivery from Voga. They promiss six weeks, but it comes closer to six months. Besides that they answer belowe that they will contact me, but they don't. And I already know what they will offer as a compensation: a voucher for my next purchase. Yeah right. It's just windowdressing.
24/06/2015
Bad
Been net-shopping for years and years and I am normally careful in my shopping thus I have never had a bad experience shopping online. Here comes VOGA. I did read the bad reviews, but for some reason I took a chance anyway. This is absolutely ridiculous company. I don't have words for the bad practice of this company. They wont ship to you. That you have to arrange yourself. That way they hope to avoid the law. They withdraw the money from your account when you order. It says no where the delivery time of the goods. Should be 10-12 weeks, but after 3 weeks of waiting I was told it would take 15 more weeks for my order to arrive. Mind you VOGA already took my money. And they are not going to ship anything to me. The last part of the shipping I have to pay my self. The shipping is also very, very expensive as you can not use Royal Mail. You have to get a Currier service. Now I canceled my order. 18 weeks delivery time for a lamp is unacceptable. Now VOGA says it will take up till 28 days before I get my money back. What? Why? They withdraw the money within one day but pay it back in 28 days. Again unacceptable company practice! UK LAW CLEARLY STATES THAT MONEY MUST BE RETURNED WITHIN 14 DAYS! THIS COMPANY IS NOT KEEPING PROMISE OF DELIVERY TIME (WHICH IS ALREADY SLOW) AND THEY ARE ALSO VIOLATING THE LAW!
24/06/2015
Bad
My experience with Voga is partly good, partly awful. I placed two separate orders back in January. Both paid the same day and with the same delivery address, in Romania. The first product (leather chairs) arrived within a reasonable time frame (May) and was of a good quality. I was satisfied. The second product (coffee table) never came and I never heard from Voga. When I contacted them, I got a reply after more than a week: They told me the product was in their warehouse and that I had to contact the warehouse. Strange, I thought. The warehouse was actually NOT run by Voga, but by a contracting company (DSV) and they wanted me to pay for the transportation from the UK to Romania. I had been promised free delivery in the EU at the time of purchase, but now Voga wanted me to cover it. I still haven't been able to get my point through to Voga. Delivery was supposed to be free. With my first product, there were no problems. With my second, ordered exactly the same way, it seems Voga made a mistake and wanted me, their customer, to pay for it.
20/06/2015
Good
I ordered three products (Eames chair and two lamps). After waiting for three month (which was known to us) we finally got them delivered, however the chair had damage and a part of one lamp was missing. After posting my complaints on Trustpilot we were well served by Voga customer services, the chair has been replaced and we were compensated for the delays.
18/06/2015
Good
I bought 6 chairs through Voga. Overall I am very satisfied with the quality of the chairs, but I had to wait a while to get them.
18/06/2015
Ok
Good quality at fair prices, OK... but shipping times can double. I am happy with my purchase because it was a good deal, waiting 5 months was pretty annoying but would buy again, this time with a different mind set, not expecting advertised delivery date.
17/06/2015
Excellent
I had some initial problems with getting two different versions of the Eames DSW chair on my order - but the customer service center sorted the problems brilliantly. In the end I recieved the correct goods with little delay, and voga.com also covered the extra toll costs for the replacement order. Overall a good experience and I would not hesitate to shop here again!
16/06/2015
Excellent
My item (Eames style blackbird) was delivered well the within the promised timescale and I am really delighted with it. It was a great value and very good quality. In fact, I now wish I'd ordered a pair!
15/06/2015
Good
Everything went very nice. I reiceved the lamp after 7 week. The quality is good and the delivery was also good.
11/06/2015
Excellent
Hi, some months ago I decide to change my livingroom style and go for a nordic style.I was looking for a shop that allowed me to buy some of the most popular desings at an affordable price and I found out about VOGA in the internet. Thanks to their helpful customer service team, I received really useful advice and I bought exactly the right designs to make my livingroom look completely different.Now I just love it! Thanks VOGA team!
10/06/2015
Good
I just recieved my replica PH Snowball pendant and it is better than i expected, they had it in stock and i received 3 weeks after i made the order. Only negative thing is that I could not find anything about delivery charges on the website so i did not expect any, ontil i was contacted by DSV.
04/06/2015
Excellent
The service was correct and the lamp is amazing. Totally happy!
04/06/2015
Excellent
After many emails with the customer advisor, I was able to make a decision and find the perfect chairs for my living room. I’ve had a good experience and I love they have a big range of products. Totally 5 stars service.
02/06/2015
Excellent
If you want great quality, but is OK with long (expected) delivery time then VOGA is the best.
01/06/2015
Ok
I bought the BL3 Dudley lamp. The overall look is ok, but the details are cheap, which one should expect when it comes to steel and adjustable/hinged details. Even if it's much less expensive than the original lamp, and the delivery was uneventful, I think next time I'll save up to buy "real", on the long run it's worth it
30/05/2015
Excellent
I am soo loving my new series 7 chairs. They are looking great, really fun colors. And then they arrived only after 6 weeks. I was expecting longer.
29/05/2015
Excellent
Ordered a table and the customer service was brilliant and also at a very affordable price. Excellent.
28/05/2015
Excellent
After a bit of a wait I now finally received my order from VOGA. I was getting a bit impatient with the waiting time, but I must say that it was worth it. My new sofa is looking great, the leather is really high quality and I cannot tell the difference to the original. I am already thinking of what else would look good in my home. Thumbs up!
28/05/2015
Excellent
I live in London but I do have a house in Finland, and last year I was looking for a shop to buy nice furniture. One of my neighbours told me about VOGA and I just fell in love. We immediately bought 4 wishbone chairs and a Sarfatti Lamp. After this, I've contacted them many times with many questions about some products and they have replied always to me. For me the service has been always good, the quality of the designs is brilliant and the prices are definitely affordable. Normally all the communication is by email, I prefer that, and honestly I totally appreciate a service like this.
25/05/2015
Bad
After ordering it took several months for 2 lamps to get delivered. On first usage one of the lamps broke immediately. Upon reclamation again several months ago and several attemps to follow up no reaction from VOGA so far. Unbelievable bad service.
21/05/2015
Bad
I order some furniture at 4 of january. It says it will be 8-12 weeks I will receive. I begin to call from week 16 every week and I got another lie . Today after they told me I have to wait 14 days more I cancel my order and I feel so sad. I was waiting for so long for nothing, NEVER NEVER again- dont ordet VOGA
21/05/2015
Bad
You are lured in with cheap prices and design. When in fact you should stick to the old saying - if it seems too good to be true, it probably is. Price, quality and service always go together. We gave Voga a chance and with regrets. Our order was returned due to poor quality, every step in the return process/guideline was followed. Now almost 2 months later no refund has been received and no indication of payment has been made. Save your money and time, do not make the same mistakes we did.
15/05/2015
Bad
I ordered 10 items in December 2014 of which 8 items have only arrived in the last month (April 2015) . In the order were 8 dining room chairs of which, 2 are still outstanding (that's a delivery time of over 5 months now). I have called them several times, chased them via email, to no avail. I have been given a tracking order number for DSV delivery which say the item got delivered last month (sigh). I now need to call VOGA again because clearly the tracking is wrong or someone is lying. All I hear from Voga is that they are sorry and that they understand how frustrating it is. However, I don't think they understand because if they did, surely they would have had words with their supplier by now regarding delivery times. I get told over the phone that many people have complained about the delivery time. They need to start listening and actually take some real action. The excuse is China had a holiday. Well I was there in China for that holiday. It lasted 3 days. Not 2 months. There really should be warning on their website - 'Sorry but orders can take up to 6 months to deliver' Furniture is beautiful but this experience has put me off ever buying from them again. I think I will order from (external reference) next time instead.
14/05/2015
Good
In spite of some few weeks waiting for the finalization of a complain because of a lamp damaged when shipped --> VOGA shows professional customer support and turns around my view from a bit skeptical to very satisfied. And the best---> the ARCA lamp is just great! It`s a piece of jewelry!
13/05/2015
Excellent
For me, one of the best design furniture online shops nowadays. I have placed different orders at VOGA, and although the delivery is quite long is something I knew before placing the order, so no problem at all. And yes, they send the goods when it was planned. Good service.
07/05/2015
Ok
I ordered a chair and footstool, when the chair came the colour and style was not as expected. This was not the fault of Voga... However, when we asked to return the chair and cancel the footstool it all became very slow. It took them two weeks to acknowledge my email asking to return the chair. Once the chair was collected it took a month to confirm it was back in the warehouse and only after chasing by phone and email. Once it was finally confirmed as returned, it took exactly 30 days to get a refund on my card. I don't understand why companies take 30 days to refund to a card. The actual companies employees are very nice and always polite and helpful. They are just very slow and I hope they can figure this out as it has really put me off buying from them again. Maybe they are just very busy and victim of their own success...
05/05/2015
Excellent
I´m really happy with my order, the furniture, quality is great and customer service attended very well my concerns while waiting for the order to arrive and also post-sales was great. Thank you, I can clearly recommend Voga.com. Serious, good quality, great prices.
27/04/2015
Good
While we initially had several unscheduled delays the team was quick to respond and solved the issues well. After 3 months with our new chair I can also report that the quality is excellent and given our family also have the original £3K version I can report that most can't see the difference.
27/04/2015
Ok
Quiet satisfied with the lamp and what it looked like. Too long time to deliver in my opion, more than 8 weeks. Voga.com said it would be delivered by DHL, but instead it was UPS which didn´t call to tell me what time they were coming so I almost missed the delivery. Furthermore I would prefer an invoice to be paid after having received the ordered item.
24/04/2015
Good
Voga put a much more competent Supporter on my case, and every thing is solved to my satisfaction! I ordered in november 2014 some lamps and chairs. When I gave the order, it was mentioned on the website, that transportation cost was included, The day after my creditcard was charged and Voga wrote they would deliver in approx. 12 weeks. In mid March, I got an email from DSV, who told me, that I have to pay 69£ for the freight from UK to Denmark. Iasked Voga and the answer was "due to legal reasons we are not longer involved in any delivering to Denmark" One of the furnitures have a broke, and I have send pictures as documentation and several emails to Voga.com. All what is happen is that after a month my case has got a number. The answers on my emails is useless - they are "very sorry and we work as fast as we can" etc. I will never buy any thing from Voga any more, not because of the quality but the very poor service and communication, and also the "smart" trick with freight cost, I would never buy anything at the Internet without knowing the freightcost. Never
22/04/2015
Excellent
Honestly, at the begining I was a bit concerned about buying furniture online. I guess it was because it was the first time. I've always thought it's easier to go to a physic store and buy from there. I was afraid about the return procedure in case the lamp that I wanted to buy didn't fit or match our decoration. So I called them. The woman that attended to my call was really nice and very useful. She explained I could return the product for free without any hassel (the courier would come and pick it up). That was exactly what I needed to hear, so I decided to place the order. The lamp looks perfect in my living room (I bought the arco lamp and I was afraid it was too big for my living room) but it's not. I would recommend their products to everyone. Specially this lamp, it's identical to the original and the quality it's really high.
22/04/2015
Excellent
After some initial problems with a much delayed delivery date and some poor communication, Voga sorted their customer service and gave me a dedicated team member who was extremely friendly, charming and helpful, and who chased my order regularly. After a four month wait, I finally received my Oval Tulip Dining Table and it looks absolutely beautiful. The quality of the marble top is superb - they have cut and polished it perfectly and the colour and sheen of the marble itself is really great. The aluminium base is also very well finished. I simply cannot tell the difference between my table and the original - given that Voga charged me £680 and the original goes for more than £6,000, this is a bargain of the highest order! The only issue I would have is that the delivery was initially logged as a kerbside delivery - and given that the table weighs 170kg it would have been simply impossible to get it into my house on my own! Luckily I spotted this and raised the issue with Voga - to their credit, they arranged and paid for a full delivery into the house - which ended up taking four people. I would certainly use Voga again, and would be happy to recommend, although I would suggest that you expect a long wait for your goods - and that you make sure you have the correct delivery in place for very heavy orders. Thank you Voga
20/04/2015
Good
I bought a George Nelson style Sunburst clock online. Was a bit concerned re lack of delivery date info, so emailed Voga. They replied that clock was on its way from warehouse - and so it was. Fairly prompt delivery and a lovely product. Looks very good on my turquoise blue kitchen wall.
19/04/2015
Excellent
I was looking for something different and affordable for the lighting in my dinning room. I found out about VOGA by Facebook. I saw this amazing lamp (the artichoke lamp). I was unsure about the size that was best for my house, but people in the customer service team was very useful and they advised of the right size by giving them the measure of the room. The packing was amazing, eventhough it must be quite tricky to pack this lamp properly. It was delivered in perfect conditions and now the lamp looks absolutely stunning above our dinning table.
17/04/2015
Excellent
Thanks to VOGA we've been able to buy relly nice furniture for our apartment. The quality of the products is amazing and tha prices are really competitive, compared to other furniture websites and stores. It's a shame we only have one home to furnish!
10/04/2015
Good
Let's start by saying that our new AJ floorlamp is in perfect quality and similar to the original. But delivery time said 1-2 weeks on Voga.com, but it took 3 weeks for our lamp to arrive. Would shop at Voga.com again.
07/04/2015
Excellent
Impressed, fantastic prices and good quality. It looks like I've found the online shop to refurnish my flat... Really nice design.
07/04/2015
Excellent
The best quality at the best price! Totally happy with my new Mouille lamp!
06/04/2015
Excellent
We've placed many orders since we discovered VOGA last year. I love this website, they sell very popular designs a decent prices, and what I like most is they introduce new designs almost every month, this is greaaaat! This time we got 2 Tolix stools and Arne Jacobsen Lamp.
30/03/2015
Good
Today I got really god service from Voga. Thank you for a positive reply.
26/03/2015
Ok
I've bought an oval marble dinning table. The good arrived as expected and on good conditions. The carrier left it at the door of my building so I had to contract another service provider to transport it into my apartment (since it weights 170kg) which costed me a 10% plus over the table price. Voga stated that this service was not included.
08/03/2015
Excellent
levering stipt product perfect in orde zeer tevreden
06/03/2015
Excellent
… zufrieden. Ganz reibungslose und unkomplizierte Abwicklung. Die Ware ist absolut TOP! Lieferzeit zwar lang aber das Warten hat sich gelohnt. Werde dort immer wieder bestellen.
20/02/2015
Ok
I bought the 12/01/2015, a chair for a total amout of 110€. Delivery has been set to 8/12 weeks so end of february/mars. Item has been paid on the 12/01/2015 ! I send them emails and the last one got an answer saying that delivery is postponed to end of Mai ! I asked them to cancel the selling and to proceed the refund of the total amount. They contacted me quickly by telephone and we reached an agreement. They transferred back the money just 1 day after the phone meeting. I am a bit disappointed by this purchase, since I was really looking forward to have found an ASOS-like for furniture. They need to improve some stuff they are doing (especially delivery time) but i will may be try to buy something again on their website in a near future. A disappointed french guy living in Austria.
17/02/2015
Good
We finally got our lamp! It took more than five months, and a lot of emails and phone calls, to get it right. But now the lamp is beautifully lighting up our living room. This time it was properly packed, and arrived without any damage. Voga also apologized, compensated us with a nice gift for the long wait, and paid customs for the second delivery. Now we are satisfied customers.
06/02/2015
Excellent
Thank you [name] !! This was really fast and very friendly - an excellent service !!
03/02/2015
Excellent
At first I thought that the delivery times was too long. I contacted Voga and they promised me the waiting was totally worth it because of the high quality of the products. I decided to give them an opportunity as it was the first time I was going to place an order through their website. So finally I decided to buy just one product to see how the quality was. I bought a daw chair. Honestly, they were totally right: the quality is amazing and the chair is identic to the original. So now that I've seen by myself what they said when I first contacted them, I'm going to place a new order, bigger than the last one with some new chairs for our dining room. I totally trust their quality and just because of that I don't mind to wait, at all.
01/02/2015
Excellent
Some months ago we decided to change the decoration of the pub that we own. We wanted to give a different style so we decided to go for the Xavier Pauchard collection, with the Tolix chairs and stools. I must say the result is amazing, it doesn't look like the bar it used to be. All our customers are in love with the new decoration. Specially this collection it's at a really good price and the quality is excellent. It's been one of the best investments we've done for our business. I will always keep Voga in mind, for future changes that I might want to do, for both my house and the bar.
29/01/2015
Excellent
Normally I do not buy furniture online but this time my sister recommend me voga, so I thought it could be worth to give it a try for the first time. Having the opportunity to buy design furniture at this prices is amazing! Voga has offered me what I was looking for, furniture with very good quality at a very good price. They look like exactly what they are in the pictures of their catalog, even better. The delivery time was the expected, I knew the status of my order at all times and when was it going to be delivered. I am very satisfied and I'll buy again for sure!
29/01/2015
Excellent
I was recommended to have a look at voga.com. Really good online experience. Totally reliable, excellent quality and worth it: reasonable prices for high-quality designs. I wanted to have a design-change in my bedroom through VOGA by adding the Sunburst Clock and a wishbone chair. Now I can tell that originality and style come up with classic designs. I simply love it!
29/01/2015
Excellent
I'm really happy with the products I've received. Really good prices for such a good quality, I can't see the difference between the originals at all. Very good attention from the Customer Service team, they are really helpful. I will definitely repeat very soon.
28/01/2015
Good
I ordered a Eames House Bird 29th sep. and i contacted customer service and was told that it would be delivered early january. Today is 28th january (18 weeks later). I've written several emails to customers service with no resond, even though they say they will reply within 24 hours on the website. Ive orderen here before and ive been pleased about the products, but this is probably last time i shop here, depending on how they deal with the missing delivery. Update: I've been contacted by Voga the next day and I got a compensation beyond my expectations and there for i change my review from one star to four stars.
28/01/2015
Excellent
We bought 2 Artichoke lamps and 6 white Y chairs and we’re very pleased with the quality of the products. The service was so good, they helped us to decide which model to buy because we didn’t know which size we should select. So we called them and we discussed about it. The advisor was very kind and sent to us pictures to see how the sizes we wanted were. It was totally useful. I really appreciate this and I want to thank [name] for her help and attention.
27/01/2015
Excellent
After waiting for quite some time, things took a turn for the better. I've been told that my furniture is on the way, and so I will wait paiiently for a little longer :-)
23/01/2015
Ok
This was the 5. Time I shopped at Voga. Every time the products was excelent but for the 4. Time they were delayd for many weeks. This time I bought a swan chair and the delivery time Said 1-3 week, but it top 12 weeks before I got the chair. One out of five is NOT good enough Janine
16/01/2015
Excellent
I ordered 4 dining chairs and I’m very happy with the quality. They are exactly as I expected and I saw on the website. I’m very happy indeed and will certainly buy at voga again.
15/01/2015
Excellent
I love designer furniture but seeing the prices of the originals it’s impossible to furnish the whole house with them. A friend recommended me VOGA.com and I loved the website. Now I have already furnished all my home office. My last purchase was the Eames Lobby Chair, and I’d like to say it is very comfortable.
15/01/2015
Excellent
I was pretty at odds with myself as to whether to order the Eames chair - I'd always wanted to have one of the original ones, but they are still a bit above my current budget So despite my reservations I decided that moving to London was a good opportunity to go for a replica Eames chair. I'm super glad I did! The service I received was top notch - this might be something a lot of people take for granted, but having experienced really horrible service from other companies I can really appreciate good service. The chair is of high quality and super comfortable - I absolutely love it. And obviously the design itself is a huge selling point as well. All in all I can say that I'm super happy with my chair and it definitely enhances the look of my living room!
15/01/2015
Excellent
Took a while to be delivered, but once it arrived I was truly impressed. The workmanship in the leather is second-to-none. Just need a bigger house now so I can order another one!
12/01/2015
Good
Some months ago I bought new chairs and a table for our livingroom. I had an issue when placing my order: some weeks after placing it I realized I ordered the wrong colour of the chairs. I called them inmediately to see if I could order the right colour. They managed to change it without problems. They were quick and efficient. I'm really happy that I choose Voga to buy new furniture for our home, not only for the service I received, but also for the high quality of the products. I've already recommended their website to all my friends
10/01/2015
Excellent
Well chuffed with my Charles Eames house bird. Always wanted one after spotting one in an issue of Wallpaper. Delivery took slightly longer than expected however I'm happy to say 'Ray' (as we lovingly named him) now sits proudly on our fireplace :) Thanks voga.
06/01/2015
Excellent
I love every single product in Voga's catalogue. A friend of us recommended this website some time ago and now that we have received our first order I can say that it's worth to buy at Voga. It was really hard to make a choice, as all the designs they carry in their catalogue are awesome. Definitely, this is not going to be the last time we buy at their online store. We are really satisfied with both the quality and the price of their products. So happy we came up with this website, I would recommend it to everyone. Thank you for giving us the opportunity to buy so nice furniture for our new home.
05/01/2015
Excellent
Everything you expect from online shopping, but unfortunately something you don't always get from other sites. The Voga site is easy to use and navigate around so you find exactly what you're looking for without having to browse through every section. Once I found my product all it took was a couple of clicks (as well as entering my credit card details of course) and I received my product in a matter of days. Fast, easy and secure. Will definitely be using this site again!
23/12/2014
Excellent
I ordered a clock from Voga last week and just received it in time for Xmas. It was really well packaged and the quality really high, it looks great on my wall! Thanks Voga! :)
15/12/2014
Good
Beautiful table. Time of delivery rather long. Contact possibilities could be a bit better. Customer service was very very good (after discussion on discount). I recommend Voga
07/12/2014
Excellent
I can definetly recommend Voga to everyone! Very friendly and helpful customer service and the products looks amazing. Overall a really good experience!
03/12/2014
Excellent
Servizio eccellente in quanto l'oggetto ricevuto e' stato attinente alla descrizione e servizio clienti di gran qualita'. L'oggetto ricevuto e' stato all'altezza delle aspettative ed identico all'originale. Altamente raccomandato.
01/12/2014
Good
I've just bought the VOGA replica version of the Eames Hang It All - and I've got to say that I'm really impressed with the quality of the product! I'm 'only' giving VOGA four stars because the processing of my order took quite some time, but all in all I'm very happy with my purchase.
21/11/2014
Excellent
VOGA is a really original company and the ornamental bird I ordered is certainly original and stylish . . definitely something I'll enjoy for a long time and it makes my family and friends smile. I would recommend you to look at the other intriguing products they offer. Originality isn't that easy to find.
21/11/2014
Excellent
Great service! The people here are really kind and very helpful! They answered all of my questions quickly from the live chat, which is very convenient instead of sending e-mails and waiting for days. Thank you very much, VOGA!
20/11/2014
Excellent
They have been really helpful all along and the product arrived on time. 100% satisfied. Definitely not the last time I order something at VOGA.
20/11/2014
Excellent
The service I received from Voga was just wonderful, I was treated and felt like I was part of the family!! I was dealt with so warmly efficiently. Great service to match great products. Seriously, try it out!
20/11/2014
Excellent
Hi, I had great service and was really impressed by how efficient and friendly they were. Thank you.
19/11/2014
Excellent
I am very pleased with the website, the personnel on the phone, and how easy it was to place an order. Not the last time I will do business with them
19/11/2014
Excellent
I strongly recommend VOGA!! The product arrived in top quality, and fast! This will definitely not be the last time I click something home.
17/11/2014
Excellent
The customer service experience has been really good. Good products and a company that keeps it promises. Would definitely recommend them to a friend.
17/11/2014
Excellent
Finally a company u can trust!!! :) The delivery came as planned and the service was top notch. Will absolutely shop here in the future, and absolutely recommend all my friends and family to do the same.
16/11/2014
Excellent
I am fully satisfied with my experience shopping at Voga. My product lived up to expectations. Highly recommended.
08/11/2014
Excellent
Voga has a lot of stylish designer-reps, and their web site is nicely done. Easy to order, and great service. Will definitely use them again.
07/11/2014
Excellent
Easy website to use, good customerservice, beautiful furniture! Highly recommend Voga!
30/10/2014
Ok
I did have an issue following an order of two lamps, but following some very helpful intervention from the Head of Customer Services this was appropriately resolved. I would now order from this website again.
21/10/2014
Excellent
Having stumbled onto the Voga website, I was amazed at the great product selection that they had. It was pretty much everything I needed to fill my new flat! The products are great, and the customer service is better. I am defiantly going to be telling all my friends about them. Thank you.
20/10/2014
Excellent
My order turned up within 24 hours and is really sturdy. I will definitely order from Voga again.
14/10/2014
Excellent
good service and delivery , would buy from them again
12/10/2014
Excellent
Very pleased with my products. Arrived in good condition and have had no issues with the service despite other reviews on here. I would reccomend Voga to anyone looking for a some designer touches without the huge price tag.
11/10/2014
Excellent
Very happy with everything on this site
10/10/2014
Excellent
Voga carry such a beautiful range of products it was so hard to pick and choose what I wanted without breaking the bank! I highly recommend them for their designs as well as their fantastic customer service, updating me at all stages. Don't hesitate to buy from them, you won't be disappointed. Their pricing and quality is extremely good as well.
10/10/2014
Ok
For 7 days I have been trying to get a so called return form. Upon their request I send Photos of the item to be returned, but since then I haven't received any emails or return forms. It seems to me that Voga is deliberately trying to delay the return so the 30 days period runs out. However today they called me and promised to have the item picked up without further delay. The troubles seem to have been caused by ther email system. So a happy ending after all. Voga did handle my complaint very professionally.
09/10/2014
Excellent
Always wanted to a scandinavian influenced home but before I found out about Voga that was just a dream. Now with their excellent assortment and service I'm one step closer to that dream. Already have my eye on a whole list of things I would like to add. Great and speedy delivery too!
09/10/2014
Excellent
I really like the raven, and the guys at Voga were great. They were super friendly and really helped me through the ordering process. Thanks Voga 5 thumbs up!
09/10/2014
Excellent
I loved the multi colours on the hang it all, so much so that I purchased one, and I am really pleased with it. The website was clear, concise and easy to navigate around, and the lady from customer service I spoke to when I had a query about shipping was extremely helpful. Very pleased and will be recommending to friends and family.
09/10/2014
Excellent
I love their selection of home items, it's affordable and orignal and I was really pleased to see that the service was spotless! I ordered an awesome clock and needed a bit of assistance during the process. Well, the team has been very helpful AND very friendly, which is a big big plus for me. I would definitely recommand it, if you want cool additions to your house and a fuss-free service. Thank you!
09/10/2014
Excellent
Allt fungerade perfekt, mycket bra service och underbara produkter!
09/10/2014
Excellent
I love my new coat rack it was just what I was looking for as you can fit so much on it. Its sturdy, easy to use and the colours look really fresh and modern! I love it so much I might be ordering some similar products!
09/10/2014
Excellent
I've had my eye on one of these hangers for ages. Now I'm able to buy it because of the fantastic discount offered by Voga. If you're into product design but don't want to pay the earth I recommend you give this site a look.
09/10/2014
Excellent
I got to know about this company through a friend of mine and was hooked - really cool stuff! Nice people to be in contact with as well. Looking forward to having my order delivered.
09/10/2014
Excellent
I spoke to a very helpful guy who knew his stuff, really easy to order and my clock arrived (on time!), as promised. Looks great, very sturdy and well-made. Loving your prices...I'll be ordering again from you.
09/10/2014
Excellent
A great selection of items to choose from, quick and easy to buy and all round great service from my experience. The products look great and super stylish - I will be coming back for more!
09/10/2014
Excellent
I purchased a wonderfully designed clock from Voga and it arrived quickly, and we are delighted with it. Love the multicolours which brighten up the kichen. Great purchase.
09/10/2014
Excellent
There are so many nice things on Voga, it was hard not to spend way more money. Many of the items seem to be discounted too so that made it even more tempting. I placed the order, it arrived quickly and looks lovely in my flat. Couldn't have asked for more, a great shop.
09/10/2014
Excellent
Nice website
08/10/2014
Excellent
I was recommended the site by a colleague - the stock is great. Lots of choice, classic designs and reasonable prices. I ordered an item and so far the service has been quick and consistent! I had a couple of questions regarding a few products which were responded to speedily and competently. My item should arrive shortly and I'm super excited. Cheers guys!
08/10/2014
Excellent
I recently completed an order for a great looking clock, cannot wait to receive it. If it turns out to be half as good as the service I have so far received it will be the best clock I have ever owned
08/10/2014
Excellent
We (finally) received our four Eames DCM dining room chairs. The long waiting time scared us a bit, but since we weren't suppose to use the chairs right away, and at a price of 25% of the original Eames chairs, it was okay. I honestly can't see the difference between the replicates and the original chair, and with this price, I am not so worried when the children are sitting painting at the dining room table!
08/10/2014
Excellent
I am really impressed with VOGA so far! they responded really quickly to my order and sent a confirmation straight away so I knew that it was being processed. I am expecting my package any time now!
08/10/2014
Excellent
I am very pleased with my hang-it-all from Voga, customer service is excellent and I will definitely be making future purchases from there website. Excellent value for design furniture! Good to see companies making great design, great value again..
27/09/2014
Good
LOVE MY ARTICHOKE, it is amazing and my kitchen has gotten elegance that it never had before.
23/09/2014
Good
I recently had a very positive customer service experience with this Company. I know they have had a busy period with long response times - but it seems to have improved a lot.
18/09/2014
Good
Immediately after posting below, I was contacted by voga.com, who promised to send me an entirely new lamp. Prompt and excellent service, after all. - - - - I bought an archichoke copy-lamp from Voga. It is supposed to be copper-colored on the "leaves" and white on the top piece with the light bulb and the other part towards the ceiling. That is also how it looks in Vogas homepage. However, the one I got from voga.com was cobber-colored all over, also towards the ceiling, which looks strange and clumsy and does not reflect the light perfectly, as in the original. I have asked them thrice, in 3 polite emails in English and Danish, to correct the error and send me a white top piece. But they do not answer me. I also bought two smaller lamps at another occasion, that also do not look exactly like the originals, but since they are nice anyway, I will not complain about them - this is just to underline, that the products from VOGA are NOT like the originals. And their customer service is nonexisting if you are unhappy with that.
11/09/2014
Excellent
Szybko, zgodnie z zamówieniem, a do tego bardzo dobra obsługa klienta. Zamówiłam lampę Artichoke, która jest zgodna z oryginałem i bardzo dobrze wykonana. Jestem z niej naprawdę zadowolona! Zamierzam korzystać z Voga w przyszłości.
11/09/2014
Excellent
Was delighted when I found this unique piece online and I love it even more in the flesh! It feels and looks like a quality item that will last for years. Ordering was easy and delivery suited me so no complaints! A great company to deal with - will definitely use again!
09/09/2014
Excellent
I am really pleased with the quality and style of the PH lamps I purchased. The customer service team were very helpful and I will be ordering from them again.
09/09/2014
Excellent
I bought the Charles Le Cobosieur cow hide chair and I absolutely love it. Its has a great finish and works perfectly in my new home. Excellent customer service - very efficient!
09/09/2014
Excellent
My table is lovely and fits in well with my room! And customer service has been great.
08/09/2014
Excellent
I just received my Barcelona Chair and it's absolutely amazing! Great price, quick delivery, beautifully done and it's really comfy! I would definitely recommend it to a friend! Also, the website is easy to use, nicely done, love the detailed info and the pictures.
05/09/2014
Excellent
Zamówiony fotel przyszedł w wyznaczonym terminie. Realizacja zamówienia przebiegła sprawnie i profesjonalnie. Będę korzystał w przyszłości. Polecam.
05/09/2014
Excellent
I ordered Eamesa table. Quick delivery, item was well packed, great product. I'd recommend Voga to anyone. Thanks for great service.
04/09/2014
Excellent
I just received my hang it all from Voga and was really impressed with everything! It arrived really quickly and was packaged very well so there was no chance of any damage in while being transported. The quality of the item is really, really high and actually looks better than the image on the website. Thanks Voga!
03/09/2014
Good
I ordered 4 Eames dining chairs from voga. I got the in stock ones so delivery would be fast. I got them the other day and I love them-they really look great and I'm overall impressed with the service.
03/09/2014
Excellent
I ordered an egg chair from Voga, I was a little nervous about what the quality would be like as i couldn't see the item before buying but there was no need to be. The chair is as good as I've seen and easily matches that of the originals which sell for thousands. Delivery was made within a couple of weeks which was very pleasing. Overall I'm really happy and would recommend Voga to anyone.
29/08/2014
Excellent
I am wary of buying products online. What if its not as the photo shows, and its poor quality.You then have the hassle of sending it back and waiting forever for a refund.But i wanted to buy a reproduction of the Arne Jacobson floor lamp.I researched a lot of companies and then decided on Voga.com furniture as they were selling at a good price and £10.00 of your first order. On the site it said my order would take within 1 to 2 weeks. It arrived after 1, It came assembled, packed in polystyrene, inside a cardboard box which was then packed in wooden crating. The lamp is beautiful, an exact copy of the original, and in perfect condition .I am so happy! I am now going to order from them again, Lorraine Canterbury, Kent, England
28/08/2014
Excellent
I've ordered the Egg Chair from them because of the great price, hoping that it is going to be quality as promised on the website. What I got exceeded my expectations. The quality of leather is top notch! I have seen the original egg chair and I couldn't tell the difference from mine. It was worth waiting a few weeks for this. I will definitely order from VOGA again.
21/08/2014
Excellent
I just received 2 lovely PK22 chairs from voga last week. Even though the delivery time is quite long I can honestly say that the chairs were worth the wait. Before ordering I checked out the original chair in a showroom here in London and I cannot tell the difference at all. I initially ordered the chairs in white, but changed my mind a couple of days later. Contacted customer service and they helped me change it to black, no questions asked.
19/08/2014
Excellent
I ordered the black house bird at Voga.com. Jimmy, as he is now called, was on a long journey before arriving on time in Denmark. Ordering and payment was nice and smooth. E-mail correspondence provided me with swift and satisfying infomation. Delivery was on time.The quality of the received piece is excellent. Jimmy is now spreading a lot of joy in our home!
19/08/2014
Ok
Hi again, Now I actually made contact with Voga and it where an honest mistake I made. I forgot to dial +44 and thats why i could not reach Voga. After I spoked with them they promised to deliver my chairs in 2-3 weeks maximum and I have to say that is accaptable. --------------------------------------------------------------------- Hello, I made an order of 2 Y-chairs from [external reference]17 weeks ago and still not have my chairs i paid for in my home? I tried call them but number is not in use? I mailed Voga for answers and they are telling on there homepage that they always try to reply in 24 hours? Of course they did not reply me and this made me very suspicious :( I dont know my next step, but i definitely will do something about this because this cost me 330 Euros!
11/08/2014
Excellent
A little while ago I purchased an Ox Chair from Voga.com as a present for my brother's birthday and I was impressed with the quality and efficiency of the service. The chair came nicely packaged in a box and look much more impressive than on the picture. My brother was extremely happy with the gift and it added a lot of style in his living room. I highly recommend voga.com to anyone who has taste and appreciate good deals online. Best, Ramzi
10/08/2014
Good
Ordered 6 Eames DSV chairs, received this to the time promised and was informed of the delivery by ups all the way. The chairs are great, but with one little flaw... Where you put in the screws underneath it seemed they had forgotten (?) to remove the plastic/glue or put on too much plastic/glue so that the screws did not fit the holes.. Thanks to a handy man, a sharp knife and a drill we were able to remove the plastic/glue and assemble the chairs.. The chairs look exactly like the picture and are of good quality, and even better - they are really comfortable! Would definately recommend voga despite our troubles assembling the chairs (it was after all not that difficult to fix) and will be shopping there again in the future...
06/08/2014
Good
We are an interior design company that sources products on a project by project basis for our clients. We found that the products that Voga provide are of a high quality coupled with fantastic service. We will be using Voga again for future projects.
03/08/2014
Excellent
After a slight hickup and a few weeks delayed delivery, I received my order. Voga customer service was very proactive and communicated effectively when they knew about the delay. The order (tables and chairs) are with very high finish and I will absolutely use Voga again.
29/07/2014
Excellent
Usually I don't use time in creating reviews... However in this case I saved literally thousands of euros buying two eames lounge chairs from voga - compared to what I would have paid if I went to a retailer in my own city! The quality of the chairs are brilliant and they were delivered safely in wooden boxes.
17/07/2014
Excellent
Great service and flexibility via mail regarding the delivery. Very good quality. I can recommend VOGA.com
17/07/2014
Excellent
Initially, my review of Voga was a negative one. However, the customer service provided all the help I needed to get things sorted out and it all turned out to be a positive experience with little irritation. The furnitures recieved are in great quality. Overall, the positives outweigh the negatives. I will return to Voga when my living room needs an update. Thanks to the outstanding customer service and specifically to the person who took care of my case of complaint (you know who you are!). Thanks.
15/07/2014
Good
When it comes to buying furniture online I'm a nervous shopper, but I have to say Voga's customer service was great. I've bought a two seater sofa which I've lusted after for a while but there was a fair amount of back and forth before I committed to purchasing (despite the 30 day free returns), and I'm glad I did! The customer service team sent me material swatches and answered all of my concerns / questions and didn't pressure me to purchase. The delivery did take a slightly longer than I'd hoped but the sofa itself is fab and looks better than anticipated.
15/07/2014
Excellent
It took a little while to arrive but I was kept up to date by customer service. It arrived in great condition and was worth the wait. It’s really well made and looks beautiful in my lounge – loads of comments from friends on it already. It’s a large chair so take measurements before-hand. I am already looking for the next piece to purchase.
10/07/2014
Excellent
I ordered 6 DSW chairs and met excellent sevice and ccustomer focused stuff.
08/07/2014
Good
The products are fine, but delivery will differ from time to time.
04/07/2014
Excellent
The reproduktion of the Chaiselongue LC4 is outstanding! The LC4 invites you to read, watch tv or just for relaxing and listening to music. Our dog also tries to occupy it immediatly ;-) If you look closely you can find minimal varations: The laces for cushion are a litte bit short (to be seen on photo 4+5) The cushion tends to crincles BUT: The quality of the Chaiselongue (metal, chrome, leather) is really first-class! The package is ideal and the assembly is limited to 2 crossbars - blindingly easy! The only fly in the ointment was that I had to wait nealy 5 month for delivery... ... but it was worth it!
03/07/2014
Excellent
really cool hanger and promptly delivered. Great service!
03/07/2014
Excellent
I've finally received my egg chair (I was waiting for with anticipation:) and I'm in looove. It's beautiful, stands out and completes the look of my office, It's worth the money as it's making me look I mean business. I would recommend it to anyone with class!
03/07/2014
Excellent
I ordered a PK 22 chair at Voga. I was suprised by the ease of ordering and how quickly it was delivered to my place. You can easily see Voga gives great care to the products they offer, as the way the chair looked (the so called finishing details) exceded my expectations. One final thing that stood apart for me was the packaging of the chair when it was delivered. The packaging was solid, I could not see a way of my chair getting damaged during the transport, but also it was not overdone in a way that it would be environmentally unfriendly. Perfect service, would recommend it any time!
03/07/2014
Excellent
The standard and overall quality of the table I bought was fantastic... good clean modern look with a great finish. Very happy with the product and service I received.... would defiantly use VOGA again 5 *
02/07/2014
Excellent
The coat hanger that I ordered looks fab in my flat, and the customer service and prompt delivery were great! I would definitely order from VOGA again.
02/07/2014
Excellent
My order came earlier than I was expecting, the products are high quality and met my expectations.
02/07/2014
Excellent
I bought the a George Nelson's Eye clock, and I am totally satisfied with the delivery and the quality of the product. I love this design!!
02/07/2014
Excellent
Really pleased with the product, very high quality and looks great in my home. The customer service was excellent, I was given all the information I needed and the product was delivered promptly.
01/07/2014
Excellent
I bought their Wilhelm Wagenfeld lamp. It's of perfect quality. Just like the original , yet affordable. The contact I had with their customer service (I made a mistake with my address) was very friendly and adequate. This is how every online store should be!
30/06/2014
Excellent
AJ Floor Lamp is amazing, I got 4 for my office and then for to for my home. really happy with everything about it and Voga
30/06/2014
Excellent
I bought the Eggchair at voga and it's sooo nice. I love it. The chair looks really like the original Eggchair from Arne Jacobsen. Also the Customer Service was very friendly, they answered every question very good. And the delivery was on time. The chair looks so great in my livingroom. I will recommend voga to all of my friends.
30/06/2014
Excellent
We ordered the Noguchi Salongbord through Voga, and we're happy! Nice webpage, speedy process and a good product. Again. We'll definitely be using Voga again!
29/06/2014
Good
I like Hang-it-All for its colourful design, it can add a nice splash of colour to the hallway or can be used in a child's bedroom either girl or boy , big enough for your coats or even you can used it for bags. Also I like VOGA's website as provide plenty information about the product.
29/06/2014
Excellent
Great product and service.
29/06/2014
Excellent
I ordered 4 black DSW chairs from VOGA 2 weeks ago. They were in stock and arrived within 1 week! I can honestly say that I cannot tell the difference between these and the original. I made a small mistake in my address information, so I contacted costumer service. They were extremely helpful and changing the address was no problem at all. I would definitely shop at VOGA again.
27/06/2014
Good
Very happy about the chairse we purchased.
27/06/2014
Excellent
I have ordered furniture from Voga two times. Both times I received top quality furniture an perfect service. I will recommend Voga anytime!
25/06/2014
Excellent
I ordered the couch, was just how it looked in the pictures and the quality of leather is very good. my living room looks so much better for it! Customer service was also good, no complaints with anything.
23/06/2014
Excellent
I bought the Y-chair at Voga - so happy about it even though its a replica (which you can't even tell! The chair looks just like the original). Delivery was quick and the service was very good. I would definitely recommend VOGA to my friends - the staff is also very friendly if you need any help or have any questions regarding delivery etc :-)
23/06/2014
Good
I ordered a lamp from Voga and when ordering the indication of delivery was 2-4 weeks. The delivery cannot be tracked online in any way so I actually started wondering whether it would arrive but was contacted by the transport company 3,5 weeks after the order and they agreed a delivery date for me. They were flexible on timing so that was good and the delivery was made within the agreed upon time slot. A bit disappointed that the delivery guy dumped the pallet (after goods have been put in elevator) the delivery came with on the side walk - not really proper way of acting but was easy for me to remove it. The product had good instructions and appeared well packaged. Up to this point I was fairly pleased with the purchase (like a 3 out of 5). When I however opened the package I could see that one of the pieces (the lamp shade) was scratched on the insde. I took a picture and e-mailed Voga. I promptly received a response with detailed instructions on what I needed to send (several pictures of the product, packaging, labels under product, product in full size etc.) I fully complied and sent the e-mail and was promised a solution within 10 working days. after 11 working days I contacted them again and just received a message that it take 10 working days to handle my case - when pointing out that it was already past that time no response was given. So I am now more than 3 weeks after filing complaint and I have received no real feedback other than that they will get back to me. Service appears to be extremely poor and I am doubtful they have any intention of ever handling things. Responses given appear to be totally disconnected from what is actually asked so sometimes one wonders if it is automated responses. After writing this review (not sure if connected or if they just got to my case at customer service) I was contacted by a veru service minded woman from their customer service who offered a solution that exceeded my expectation of what they would offer. They took a real customer oriented approach and came up with something that made me feel that they took my experience seriously. After that they also followed up to see if everything was handled to my satisfication. They actually managed to turn what was a poor experience into something that is actually very good and I would now not hesitate to shop here again. If I had issues when shopping again I would also most likely call them as well as sending an e-mail as things were solved quicker by phone.
22/06/2014
Excellent
I ordered the Corona Chair and received it within a few weeks. It's good value for money, excellent quality and my experience with Voga's customer service was very positive.
19/06/2014
Excellent
I ordered the eames lounge chair 670 replica, and I was very satisfied with my order. Chair was delivered very quickly, and the quality of the chair great. Furthermore, my experience with the customer service was excellent.
18/06/2014
Good
I ordered two "eames hang it all" and they are very nice. The big BUT: I waited 6 months for the delivery. When I ordered the hang it all it said that the delivery time would be 13-14 weeks but after that time I got several mails from voga telling me that they have problems with the delivery. What made the VOGA order alltogether ok was the friendly customer service. They always let me know the latest status and offered a compensation.
02/06/2014
Ok
We ordered an Egg chair with piping in creme leather in November 2013. Several delays in delivery process lead to a delivery at mid/end February 2014. When the chair arrived, we realized the leather seating cushion was not the same color than the chair itself (several tones difference). After informing Voga who responded through several robot-type mails (not answering our questions), we finally filed a claim to which they answered by mentioning they would get back to us in 10 days with a solution. Two weeks later I had to pursue them myself. They replied by email asking if I would be ok to receive another cushion in the right color???? I asked the person if she really needed a fortnight to come up with this common sensed solution! We are currently at the beginning of June 2014 and I still have not heard back from the company. I trusted the Trustpilot reviews but I'm beginning to wonder whether the good rates are done by real private individuals or not... ***************************************************************************** Following this message, Voga's customer service got back to us immediately, sending us the right colored cushion + reimbursing the chair. We are happy with this solution although as we mentioned to them, it's really a pity that the use of social media is obviously the only way to impulse a reaction from their services. Thanks to Voga anyway for this solution. This is why I passed from two points to three.
24/05/2014
Excellent
I ordered two lamps from voga, but decided to send them back. I knew I had to organize and pay for the shipment myself in this case. What I did not know was how difficult and expensive it was to return large goods from Norway to the UK. It was actually more costly than the lamps themselves... After a lot of back an forth, Voga helped me out and even returned all my money. I was very happy with the way they took care of this!
09/05/2014
Good
I ordered a couple of lamps and a stool. The initial delivery date was 13 weeks/14 weeks after the order. When I I asked for the delivery date around the date when the items where expected to be delivered I got a reply that there had been production issues and that the products would be delivered 2 months later. 2 months later, when I asked when the products will be delivered (note that Voga never contacted me to keep me informed of the progress of the order), I am being told that they are in the warehouse and will be shipped by the end of the week. Having talked to [Name], a customer service advisor, I understand that Voga is actively working on improving their delivery service. The product are great let's hope they successfully manage to improve the delivery.
04/04/2014
Good
We ordered a turquoise teddy bear chair and a foot stool sometime in November last year. The delivery time said 12-14 weeks at the time, but in February I got an email saying the delivery time had been extended to 14 May due to production complications, Then, after submitting a complaint, I was told the email had been a mistake and that my goods would be delivered on 24 March. My furniture showed up on 3 April, a month and a half too late - but fortunately the chair was flawless and really pretty, so it was worth the wait. I have been in contact with Voga since receiving my chair, as they wanted to explain the longer delivery time and the email which was sent to me by mistake. I really appreciate them making the effort to make the communication more transparent and compensate for the longer delivery time. It turns out, they actually have Danes employed there, and I have to say, my level of trust in the company did increase following this conversation. I would not hesitate buying stuff from Voga again.
03/04/2014
Ok
(rating donei n april 2014) Promises made - but delivertime then dobuled We made an order for two chairs, one lamp and one hang-it ll in the first week of January 14, we where promised delivery in mid March (week 10). Today (week 14) I sent an e-mail to Voga and wanted an update of the delivery. Same day I got a reply that unfortuanately the goods would be late, delivery would be done in mid May (week 20 or 21). In my ears this is poor service and a way to fool the customer. As we have already made a payment I want to terminate the order as soon as possible, Voga.com can not expect the customer to be happy with this management! - (Rating of the total experience June 2014) - the furnitures where finally delivered to our house in week 22 - the first ordere was done in wee 52 the year before. The final result was that we got free furnitures due to the poor experience we had - the final rating from us would be a 3 star.
29/03/2014
Excellent
I have bought PH lamps and Y-chairs. Excellent quality, exellent service very trustworthy company
22/03/2014
Excellent
I bought six Charles Eames DSW chairs, and was told that they would probably arrive within 14 weeks (from UK to Denmark) But they arrived within only two weeks. And they look, and feel fantastic. As I ordered the chairs I forgot to add that they were supposed to be sent to Denmark. I thought that the shipping price would rise after changing shipping country, but shipping price stayed the same. Again: excellent service. I am definitely going to shop at voga.com again. Thanks
18/03/2014
Ok
It should have taken around three months to get my chair but in the end I had to wait two months extra before I received my order. Information from Voga regarding the delays was insufficient but after I made a less favorable review on Trustpilot, they called and apologized for the course of events and gave me a discount. I have now received my chair and the quality is fine, so I might consider shopping at the website again.
17/03/2014
Excellent
Quality of the furnitures top class. Very good delivery service.
03/03/2014
Excellent
I would definately recommend voga.com Good quality and great service.
03/03/2014
Excellent
The quality of the furnitures is perfect Almost impossible to see that the products is replicas. Nice delivery service and always is time. The furnitures comes in very big boxes to avoid and damage. Only good things to say about the company!
12/02/2014
Excellent
Today, we received our Teddy Bear Chair - and we're delighted with it. Materials, manufacturing, packaging, all excellent. The chair arrived about two weeks later than the delivery period shown on the website when we ordered, but when I enquired about status Voga were very quick to reply and could tell us the chair was just about to arrive at their British warehouse. From there it took 10 days to get here, delivered to our door. Good product, good customer-service.
11/02/2014
Excellent
Last week i recieved four black Eames DSR chairs. They where delievered on time, and the chairs, i must say, have a surprisingly good hold ind the back and i am 100kg. I can recommend Voga to anyone!
07/02/2014
Excellent
Got an Eames Hang-it-all and looks/feels just like the real one. Good service and fast delivery - no issues there.
05/02/2014
Good
exelent service, though some delays
02/02/2014
Excellent
What a wonderful shopping experience. A slight bit of irritation due to minor disfunction handled in very professional way by customer support. Thank you for that - I'll be looking forward to shopping here again
17/01/2014
Good
Bought 6 Charles Eames DSW chairs. There were some delivery problem but Voga's customer service handled the whole situation very satisfactory. They really try to have satisfied customers and do their best. We are happy with our chairs.
21/12/2013
Good
After a rough start, with chairs being delayed and no communication, Voga rose to the expected level of customer service. Really focused on solving the problem, and following up our situation. Delivery expected this week. And we believe they will deliver on their promise. Will definitely order from them again, hopefully with less hassle.
05/12/2013
Excellent
The lamps and chair was recived in perfect condition just in time for XMAS. I love VOGA :)
14/11/2013
Excellent
Easy, nice prices and fast delivery! GREAT!
01/11/2013
Excellent
My sofa is perfect, as is the lamp i ordered. The leather is very,very nice, and the squares and buttons( Florence Knoll two seater) are superbly done. Blue V Pantone lamp is also great. Only bad thing is that all i want now is to continue shopping at Voga! If it was possible to shorten delivery times a little ( although as announced, the wait felt long), it would be the perfect experience. Strongly recommend, but be ware of potential addiction to this site;)
16/10/2013
Excellent
Ich habe vor kurzem den Charles Eames Hang-it-all bestellt, sieht super aus und wurde innerhalb von wenigen Tagen geliefert. Das war bestimmt nicht meine letzte Bestellung, täglich schaue ich mir in ruhigen Moment kurz die neusten Sachen an und komme immer wieder in Verführung, mal sehen wie lange ich da wiederstehen kann ;-)
04/10/2013
Excellent
Vor kurzem habe ich den Noguchi (was für einen lustigen Name!) Kaffeetisch von Voga.com bestellt. Ich hatte gerade in einem neuen WG umgezogen und wollte gerne etwas ''meines'' kaufen - ich hatte immer Angst, Möbel für mich selbst zu kaufen... Aber jetzt habe ich mich entschieden, dass der Zeit ist vorbeigekommen, einen ''Erwachsen'' zu werden und etwas ''chiques'' mir zu kaufen... Und so habe ich über Voga gestolpert - die gab mir die Möglichkeit, ein Designobjekt für einen niedrigen Preis mir zu leisten! Also habe ich den Kaffeetisch bestellt, und der Süsewar in etwa eine Woche in Verden direkt an meinem Tür geliefert ... Jetzt sitzt er in unsere gemeinsame Sitzecke und macht unsere Kaffees bequemer und stilvoller. Wir lieben es! Wir überlegen uns gerade was wird der Nächsten Einkauf bei Voga sein hihi :)
11/09/2013
Excellent
The LC4 Chaise Lounge chair I bought from voga.com is definitely my favourite spot in the weekends. Sliding into different positions makes it an ideal chair for reading or just to chill out. The price of this chair is much lower than the original price, but I think the quality is at least as good as the original chair from Charles Le Corbusier. First I was a little bit sceptic about the thickness of the cushion, but I have to say this chair is really comfortable and the cushion is perfect for me. I’ve been using it for quite some time now and the leather is still looking as new. In my opinion the LC4 from Voga is a great chair that is definitely worth the money.
23/08/2013
Excellent
I can highly recommend this company. Bought an armchair of them and 3 days! I persist 3 days later the chair was delivered to the door by a very nice man.That's what I call good service. Next time I go shopping it will be from this company. Nice- and service minded people everywhere. I am also so happy with my new chair. Just love it.
03/07/2013
Excellent
Well didn't really have big worries about purchasing from Voga since it had so good reviews. So placed my order and got a message saying it way ready for shipping just after a week or so. Only thing negative is the delivery time from DSV which took almost a month, but then again maybe I was just not patient enough! The furniture itself is in great condition and was beautiful wrapped, so nothing to complain about. This will absolutely not be my last purchase from Voga. I have a long list of items, so I do hope that Voga will be available later on. I did hear a rumor about the UK government wanting to restrict the production of such furniture, but let's hope it's just a rumor... Thanks again.
16/01/2013
Excellent
Kan varmt anbefale Voga.
03/01/2013
Excellent
Købte to lænestole Stolene var rigtig godt beskyttede i 3 lags emballage: Træskellet - pap - tyk bobleplast. Kvaliteten var helt som forventet: Gode materialer og veludførte syninger / samlinger. Kun ærgelig over jeg ikke fandt dem på nettet før :-)
29/11/2012
Excellent
Havde læst de gode feedback på Trustpilot om Voga. Men super hurtigt korspondance, nem orderbehandling og overholdt levering. En stor ros til DSV ogsp. Kan kun anbefale at handle hos Voga.
23/11/2012
Excellent
Efter at have kæmpet i ni måneder for at annulere en ordre ved Infurn, var det med sommerfugle i maven, at vi bestilte de samme møbler hos Voga mandag aften. Allerede tirsdag morgen var møblerne sendt afsted fra lageret og vores nervøsitet aftog. Idag, tre dage senere, modtog jeg varerne. De var alle pakket forsvarligt ind og fremstår i rigtig flot kvalitet. Derfor kan jeg varmt anbefale andre at købe møbler hos Voga.
23/10/2012
Excellent
Fik mine to lamper til min skænk og de er så flotte har fået meget ros for dem af mine venner og når de høre prisen tror de ikke på mig for de kan ikke se forskel på at det er kopi af PH bordlampe og transport er så flot godt pakke ind. Og betjening fra voga er til topkartere og det er om man ringer eller sender mail alt tid hurtigt svar Mange Hinser Erling Andersen
27/09/2012
Excellent
We were quite excited when our artichoke finally arrived. Fortunately all our expectations were met - both with regards to the overall quality of the lamp and the way it looks in our living room. However, it is heavy to handle, when you're balancing on two ladders, but we can't blame Voga for that :-) All in all nothing to worry about with regards to quality or customer service.
17/06/2012
Excellent
Very good quality on the item I bought and very friendly correspondence with Voga.com - I will buy other items from Voga very soon 100 %.
11/06/2012
Excellent
Vi fik vores stole The Chair leveret på vores adresse allerede 8 dage efter bestillingen. De var særdeles godt emballeret. Hver stol pakket i sin egen kasse. Kvaliteten er fantastisk. Vi glæder os meget over den fine kvalitet. Vi gi´r gerne 5 stjerner for god service og kvalitet.
11/06/2012
Good
Jeg har bestilt og fået en koglelampe i kobber, den var fejlfri selvom den måske var mere orange end kobberfarvet. Giver et fantastisk lys. Voga bør dog ændre at der på hjemmesiden står at den er til 60 watts pære. På lampen står, at den er til maks 9 wats sparepære. De har dog efterfølgende oplyst, at den kan bruge en alm. 60 watt selvom der står noget andet på lampen. Det burde de få rettet.
27/01/2012
Excellent
Jeg er meget tilfreds med købet af min standerlampe - leveringen forløb meget hurtig og tilfredsstillende - og lampen svarer fuldt ud til vores forventninger Anneliseenoe@gmail.com
26/02/2011
Ok
October 12, 2010 I ordered "1 stool". Back then they qouted that delivery would take place within 10-11 weeks. More than 18 weeks have passed and I haven't received anything yet! They have anyhow deducted the payment from my account long ago.....I wonder whether anything will arrive at some point...... Update - the stool was finally received after 20 weeks. My first impression in respect to product quality is quite OK! Hence I decided to award them an extra "star". Furthermore based on the quality of the stool, I did decide to try to buy another chair from Voga. I'm curious how they handle that order!?
06/01/2011
Good
I ordered a lot of funiture at Voga, i.e. PK31 sofa, Corona chair, Le Corbusier Grande LC3 chair, PK61 table etc.. All and all I am very satisfied with the furniture, the leather is fantastic and on the contrary to what other mention in here, the stitchings are very good looking. The only three things that are not so good are the polishing work of the polished steel, which look a bit amateur like, the PK31 sofa's back rest is not like the original and then the delivery time. I was promissed 10-11 weeks, but it took 16. All and all I wouldn't hesitate to do business with Voga again even though the workmanship does not live up to the originals, which I guess, cannot be expected for 1/10 of the price.
07/04/2016
Excellent
Jeg kjøpte lysekrone til veldig gunstig pris, og fikk bra service. Jeg sjekket flere nettsteder etter lampen jeg ønsket, og betsemte meg til slutt for å handle hos VOGA. Produktene er på bestilling, og det er derfor ventetid, men dette var jeg forberedt på. For meg var det viktigste med handelen produkt av god kvalitet. Jeg gledet meg veldig til å få lampen, og skrev en del eposter til kundeservice, for å forsikre meg at alt var greit med ordren. Det tok tid å få svar på epost fra kundeservice, så der er det forbedringspotensiale. Forsendelse og levering av lampen gikk feilfritt. Det var en lett prosess å forholde seg til. Jeg ble glad for å se at lampen var akkurat som jeg hadde sett for meg, og er av god kvalitet. Jeg får ofte spørsmål om hvor jeg har kjøpt lampen, av venner og familie som kommer på besøk. Jeg nøler ikke med å anbefale VOGA videre.
06/04/2016
Excellent
Bestilte klokke og lampe her. Helheten av opplevelsen var veldig god. Det som trakk ned var at jeg måtte vente lengre enn jeg forventet på svar på epost. Det hadde vært greit å få svar neste dag på henvendelse. Når det gjelder levering og produkt har jeg bare gode ting å si. Jeg fikk levert ordren min hjem til meg, og det var jeg skikkelig fornøyd med. Jeg bestilte klokke og lampe til stuen min. Klokken er nydelig, og av spennende design. Lampen er mer klassisk, og elegant. Begge er solide produkt. Anbefaler denne nettbutikken.
05/04/2016
Excellent
Min handel gikk over alle forventninger. Nettsiden er anvendelig og lett å bruke. Jeg kunne både se bilder av produktene, og finne informasjon om dem. jeg sjekket et par mål av stolen før jeg bestemte meg. Dette er viktig for nettbedrifter synes jeg. Ordren ble levert på døren hjemme hos meg i Bodø. Før jeg bestilte skrev jeg til kunde service for å sjekke at dette var mulig. Jeg fikk klarsignal, og levering fungerte utmerket. Jeg ble kontaktet på forhånd, slik at jeg fikk planlagt å være hjemme under levering. Jeg anbefaler VOGA, først og fremst fordi produktene er supre, og også fordi resten av prosessen gikk så greit.
05/04/2016
Excellent
Dette kaller jeg god service. Nettsiden var enkel σ bruke, og ordren ble levert pσ d°ren. F°r levering fikk jeg arrangert tidspunkt, og dette ble overholdt. Fraktfirma som leverte var vennlige og profesjonelle. De behandlet ordren forsiktig, og det var betryggende. Fra tidligere, har jeg annen erfaring, fra et annet firma. Jeg har pakket ut varen som var i god stand. Min datter har snakket om stolen lenge, og skal fσ denne i bursdagsgave. Jeg gleder meg til σ overrekke stolen til henne!
05/04/2016
Excellent
Min opplevelse er imøtekommende kundestøtte, og fine varer. Jeg fikk vennlige og utfyllende svar da jeg skrev til kundesenteret. Tiden på svar var litt lang. Det var det eneste som ikke var så bra. Lampen passer ypperlig i min stue. Jeg har ganske nøytrale og rolige farger, og lampen er fin og elegant. Jeg var overasket over hvor fin lampen var og hvor god kvalitet den hadde. Siden jeg bare hadde sett lampen på bilde, var jeg litt usikker på nøyaktig hva jeg kunne forvente. Jeg vil gjerne bestille her igjen, om jeg trenger flere møbler.
30/03/2016
Excellent
Fikk levert min stol, og hadde et problem med den. Kontaktet kundeservice, som tok min henvendelse videre. Jeg fikk enkelt løst problemet med en ekstradel, og hadde god kontakt med kundeservice gjennom prosessen. Det tar litt tid å få ordren, men det er verdt ventetiden, fordi dette er et produkt jeg tenker å ha i en god stund fremover, så det var ikke så viktig for meg. I tillegg var jeg forberedt på leveringstiden.
25/03/2016
Excellent
Jeg har en god oplevelse med at handle hos Voga. Jeg modtog i sidste uge en stol og er virkelig glad for den. Den var pakket rigtig godt ind i en trækasse og stod fejlfri ved levering. Vil til enhver til anbefale Voga til andre, trods den lidt lange leveringstid.
23/03/2016
Excellent
Jeg hadde lenge tenkt på å kjøpe Eames stol, og fikk handlet denne til gunstig pris hos VOGA. Jeg har lenge sett på denne stolen, og ønsket meg denne. Nå var jeg veldig heldig med den gode prisen og kan absolutt si at jeg fikk mye for pengene. Jeg hadde sett for meg en stol som jeg kunne style litt etter hva jeg føler for. Jeg har forsøkt med litt forskjellige tepper og puter i stolen, og det har blitt kjempetøft. Kundeservice var behjelpelige med informasjon underveis. Levering gikk bra, og jeg ble kontaktet på forhånd, slik at dette var lett å planlegge.
23/03/2016
Good
Det var lett å bestille. Jeg har prøvd meg på å bestille på nett før, men vil ikke si at jeg er veldig vant til dette. Denne siden var oversiktelig og enkel å forstå. Jeg sendte e-post til kunde servicen, for å sjekke min ordre underveis. Jeg fikk gode svar, og holdt meg oppdatert. Ordren min ble litt forsinket, men det gikk ok. Da det var tid for levering, fikk jeg sporingsnummer som jeg kunne følge. Ordren ble levert som avtalt, og i super stand. Nå har jeg en livlig og fargerik klokke på kjøkkenet. Barnebarna mine synes den er stilig, og jeg tenker på å gi samme klokke til dem i gave.
22/03/2016
Good
Jeg kjøpte lampe til vår stue, og fikk den levert nylig. Jeg ble positivt overrasket, da jeg satte opp lampen i stuen vår, og så hvor fin den var, sammen med de andre møblene våre. Før hadde jeg bare sett bildene av produktet på nettsiden. Selv om jeg likte den der, var det noe helt annet å se produktene i mitt eget hjem. Jeg synes at prisen på en slik fin lampe, var veldig gunstig. Jeg kunne godt tenke meg å bestille flere ting her.
22/03/2016
Excellent
Kundeservice hos VOGA hjalp meg med å finne ut hvilken lampe som kunne passe best hos meg. Jeg var litt usikker på hvilken størrelse og farge jeg skulle velge, men fikk svar på mine spørsmål fra kundeservice. De ga meg utfyllende informasjon om hvilke muligheter jeg hadde for justering. Blant annet var jeg usikker på hvor lang ledningen var, siden jeg har høyere tak en standard hus. Kundeservice gjorde meg oppmerksom på en del tekniske spørsmål,og minnet meg også på å ta avgjørelsen ut fra om jeg ønsket å gjøre mye ut av lampen. De fortalte meg at mange kunder kjøper en stor lampe, bare på grunn av at de ønsket at lampen gjør mye ut av seg, selv om det strengt tatt ikke er nødvendig med så stor lampe. Dette hadde ikke jeg tenkt på, og var glad for tips før jeg tok avgjørelsen. Lampen min er kjempetøff og rommet der jeg har hengt den opp ser skikkelig stilig ut. Jeg er superfornøyd med handelen.
21/03/2016
Excellent
Fikk nettopp levert supre spisestoler og lampe. Bestilte stoler som jeg lenge har hatt lyst på, og de kunne ikke vært finere. Hele familien er fornøyd med komforten på stolene. Vi bruker stolene som spisestoler, og barna bruker dem mye når de gjør lekser. Dette var et godt kjøp, og jeg skal tilbake som kunde her.
20/03/2016
Excellent
Kundeservicen på VOGA var høflig og profesjonell, da jeg var i kontakt med dem. De spurte etter relevant informasjon og kontaktet meg igjen, da de hadde løst mitt problem. Dette satte jeg stor pris på. Nå har jeg fått levert min ordre, og er stolt eier av ny lenestol. Jeg koser meg med å lese avisen i den etter jobb og er kjempefornøyd.
18/03/2016
Excellent
Endelig fikk jeg levert lampen min fra VOGA. Den tar seg riktig godt ut i stort vindu på min hytte i Bergen. Jeg hadde sett for meg hvordan dette skulle se ut, og var litt bekymret for at jeg ikke skulle få resultatet jeg hadde sett for meg. Lampen er moderne og spennende, og i naturlige omgivelser blir det et spennende uttrykk. Leveringstiden var lang, men dette var verdt ventetiden!
18/03/2016
Excellent
Jeg kjøpte et Eames produkt til min kone, på 40 års dagen. Hun elsker produktet, som tar seg flott ut i vår stue. Jeg bruker prodktet like mye selv! Frakt hjem til meg var knirkefritt og enkelt. Jeg trengte lite kontakt med kundeservice, men fikk vennlig og utfyllende svar, da jeg hadde et par spørsmål om selve produktet før jeg handlet.
18/03/2016
Poor
Ho acquistato 3 lampade AJ replica (una da terra e due da parete) a novembre 2015, sul sito era specificato e messo in risalto il RESO GRATUITO. In realtà mi sono arrivate le lampade a marzo 2016 (oltre 3 mesi!) il prodotto è buono, fa la sua figura, ma mi sono reso conto che le due lampade a parete non potevo utilizzarle per un problema alla mia parete, quindi ho chiesto se potevo usufruire del reso come da condizioni al momento dell'acquisto ma mi è stato risposto che i prodotti vengono fatti su ordinazione e quindi non è prevista cancellazione o reso. Quindi siete avvertiti: - nonostante comprate qualcosa on-line che non potete toccare con mano fisicamente, - nonostante le merci arrivano dopo 12/15 settimane, un tempo biblico confronto ad altri store on-line, - nonostante le leggi europee prevedono 14 giorni per il reso del prodotto anche solo perché si è cambiato idea... non avrete nessun supporto dal servizio clienti e risponderanno alla vostra mail dopo 14 giorni, in modo che nel frattempo il tempo per restituire per legge UE sia scaduto. Io non acquisterò più su questo store. I purchased 3 replica AJ lamps (1 floor lamp and 2 wall lamps) in November 2015, the site was specified and highlighted the FREE RETURN, instead I received the lamps in March 2016 (3 months!), the product it is not bad, but I realized that the two wall lamps I could not use it for a problem to my wall, so I asked if I could take advantage of the free return as condition when I purchased it. They told me that the products are made to order and therefore is not provided for cancellation or return. So be warned: - Despite you buy something online that you can not physically touch - Despite the goods arrive after 12/15 weeks, a biblical time compared to other on-line store - Despite European laws provide 14 days for the product made just because you changed your mind ... you will have no support from customer service and they will respond to your emails after 14 days, so that in the meantime the time to return to EU law has expired. I will not order anything more on this store.
17/03/2016
Excellent
Jeg er nå kjempefornøyd eier av lampe fra VOGA. Jeg får mye skryt fra venner, og er selv strålende fornøyd. Riktig nok, måtte jeg vente en god stund, men lampen var virkelig verdt det. Jeg kontaktet kundeservice, da jeg hadde spørsmål om leveringstid, og de svarte senere enn ønsket, men ga meg all relevant informasjon. Jeg har ny bestilling på gang, og gleder meg veldig til denne blir levert til meg.
24/02/2016
Ok
Har handlet stoler på VOGA i to runder. Første gang gikk det veldig bra, de leverte til avtalt tid (selv om denne var lang). Andre gang tok leveringen veldig mye lenger tid enn de lovte 8 uker. Det var lite informasjon fra kundeservice om faktisk leveringstid selv om de svare på mail henvendelser. Jeg fikk faktura på varene før det var bekreftet noen leveringsdato, men denne ble utsatt til leveransen var motatt. Om du er villig til å vente er dette en bra butikk, prisene er lave og produktene gode, men anbefaler å unngå forskuddsbetaling.
19/02/2016
Poor
Kjøpte 5 Eames-stoler i januar i fjor, og det skulle ta 8-12 uker. De kom ikke før i juni! 5 mndr!! Stolene er vi veldig fornøyde med, men helt håpløst lang leveringstid. Heldigvis hadde jeg ikke betalt på forhånd, men ba om faktura (Klarna). Jeg hadde planer om å kjøpe flere stoler, for eksempel til jenterommet til datteren min. Da jeg gikk inn på Voga.com så har de nå stadig 90-95% avslag på alle varer med førpriser som ikke har rot i virkeligheten. Altså, en ekte Eames-stol koster ikke over 30 000,- som det sto da jeg sjekket sist. Det har også skjedd noe med sidene deres i det siste. Nå er den ikke på norsk, ei heller får man prisen i NOK. I tillegg eksisterer ikke lengre "min side" og jeg får feilmelding på ordrenummer. Dessverre kommer jeg nok aldri til å handle med Voga igjen. Man føler seg lurt når det gjelder priser og med den lange leveringstiden, toll osv så kjøper jeg heller i norsk butikk og heller betaler litt mer. Hilsen Skeptisk.
29/01/2016
Excellent
Heel mooie kwaliteit, goeie service; superbetaalbaar! Enige minpuntje: leveringstijd, maar uiteindelijk wordt dat wachten echt beloont! Bedankt Voga dat jullie design voor zulke mooie prijzen aanbieden!
27/01/2016
Excellent
Jeg bestilte og betalte i september. 22.januar ble varene levert. Jeg var spent når eskene ble åpnet: Flotte stoler! Gode å sitte i. Nydelig utført. Kundebehandler har vært vennlige. Jeg stilte noen spm og kommentarer underveis. Høflige svar - både på epost og på chat. Bestillingen tok tid, men ble godt levert!
13/01/2016
Good
Zamówiłem lampę, przyszła właściwie terminowo (13 tyg), chociaż się już z nią pożegnałem czytając niektóre opinie, jakość OK szczególnie biorąc pod uwagę cenę, 4 gwiazdki a nie 5 za brak informacji o potwierdzeniu transakcji i tę niepewność (brak aktualizacji informacji o zamówieniu po zalogowaniu na konto voga). Podsumowując: polecam.
02/01/2016
Good
Har bestilt hos Voga 5 ganger, og er godt fornøgd med Voga og kvalitet på møbler. Dette er drømme møbler som ein i Norge må bruke en mnd lønn eller 2 på å kjøpe i butikk, men som ein kan kjøpe hos Voga til IKEA pris! Har kjøpt bl. a tidligere kjøpt Svanen, Okse stol m.m og er godt fornøgd med alt. Varen kommer godt pakket inn i god emballasje. Det kjem selvfølgelig moms i tillegg på prisen for varen og transport+ eit gebyr på ca 500 frå transportør som tek varen gjennom tollen inn til landet. Leveringstid varierer frå 4-5 veker til 5 mnd så det er greitt å ha god tid, og tolmod. Transportøren som leverar på døren i Norge, som er Postnord, er eg lite fornøgd med. Postnord leverar ikkje varen på avtalt tidspunkt, og ringer aldri på forhand! Det endar alltid opp med mangelfull sporing og purring på tlf og e-post i eit par dagar, før varen endelig blir levert. Eg vil oppfordre Voga og DSV å bytte transportør frå Postnord til annan transportør for utlevering. Eg kan absolutt anbefale VOGA til andre.
30/12/2015
Good
mooie stoel, prima kwaliteit , snelle levering
26/11/2015
Good
Ottimo prodotto, ben imballato e facile da montare. Conforme alle aspettative. Unico problema: i tempi lunghi di consegna, che si sono prolungati anche oltre il previsto. Ma il servizio clienti risponde in modo sollecito e informa costantemente sullo stato dell'ordine. Un'esperienza da ripetere, con un po' di pazienza per la lunga attesa.
24/11/2015
Excellent
Se si accetta l'idea che non si deve avere fretta, allora la vostra esperienza con Voga sarà davvero stupenda. Ho acquistato la famosa lampada ad arco, 3 mesi di attesa (peraltro dichiarati nel sito) ed è arrivata, stupenda, ben fatta e del tutto uguale all'originale. Il sito risulta ben fatto e comprensivo di ogni eventuale informazione. Per la mia esperienza Voga si è dimostrata un'azienda seria e affidabile, tutte le volte che ho avuto necessità di conttattarli, l'assistenza si è dimostrata veloce e cordiale nelle risposte. Compreró sicuramente altri oggetti. Grazie Voga.
20/11/2015
Good
Ho ricevuto l'appendiabiti Hang-It-All Gloss Effect Multicoloured White Painted Steel Multicolour, magnifico, identico all'originale. Buoni i materiali. Unica pecca i tempi di consegna (spesso oltre il limite massimo). Sceglierò altri prodotti su VOGA. Complimenti all'Azienda.
17/11/2015
Good
Era da tempo che cercavo delle sedie cose queste. Finalmente sono arrivate e non mi hanno assolutamente deluso. Belle, solide, e imballate con cura. Il montaggio molto semplice (son solo 2 pezzi gambe + seduta). Unico difficoltà, l'attesa un po' lunga. L'assistenza via mail è però sempre stata presente, cordiale e disponibile. (grazie claudio!) Insomma, farò altri acquisti, sapendo però che dovrò portar pazienza :).
05/11/2015
Good
Ik geef Voga 4 sterren omdat we heel lang hebben moeten wachten op onze prachtige Eames lounge chair. Ik had eigenlijk de moed opgegeven door de vele slechte beoordelingen hier op trustpilot. Na klagen over de als maar langer durende levertijd bij Voga werd ik meteen terug gebeld. Er werd mij uitgelegd dat ze de grote aanvraag op dit moment niet aankunnen. En dat bleek ook zo te zijn. Ik kreeg korting die met een week werd overgemaakt en er werd mij gegarandeerd dat de stoel echt geleverd zo worden in de eerste week van November. En nu staat hij er..... en wat is hij mooi! echt super kwaliteit. Ik hoop dat ze bij Voga alles weer op de rit krijgen want wat hebben ze mooie dingen. bij levering op tijd had ik 5 sterren gegeven. Voga bedankt voor het oplossen van de problemen. groetjes, Karin
31/10/2015
Ok
Ho ordinato una sedia a luglio ed ancora deve arrivare, li ho dovuti contrattare io per avere informazioni sull'arrivo. Alla mia richiesta di giustificazioni ad oggi non ho avuto alcuna risposta. Sto avendo dei dubbi sull'arrivo del prodotto. Dopo l'iniziale disguido, sono stata contattata e mi hanno anche offerto un rimborso. La sedia ė arrivata, dopo un mese di ritardo sui tempi di consegna, il pacco era in buone condizioni, soddisfatta del prodotto. Nonostante tutto valuterò un successivo ordine.
14/10/2015
Ok
Op 5 augustus bestelde ik een lamp. Omdat ik geen update van de bestelling kreeg heb ik geïnformeerd naar de status. Men deelde mij mede dat door het grote succes productieachterstand was ontstaan. De verwachting is dat de lamp eind december kan worden geleverd. 5 maanden nadat ik betaald heb dus! Om enigszins te compenseren heb ik 10% extra korting gekregen, maar professioneel is het niet. Wat ik mis is een tussentijdse update van de bestel/productiestatus. Als je weet dat je lang moet wachten is dat helder, maar 3 maanden is geen 5 en dan verwacht je actief te worden geïnformeerd. Ik heb eerder een tafel besteld en kwalitatief zijn de producten prima, maar qua communicatie en snelheid moet er veel verbeteren, anders gaat Voga ten onder aan haar eigen succes. En dat zou jammer zijn. Ik weet niet of ik volgende keer weer zoveel geduld kan opbrengen.
10/09/2015
Good
Oppdatering: Voga´s service tok kontakt med meg og de klarrte å fiske så jeg fikk varene etter 9 uker allerede. Veldig bra. Så selv om det ble en del startproblemer ble totalopplevelsen bra og lampene er kjempefine!!! Takk til Sofia på kundeservice! Medio juli bestilte jeg to AJ lamper. Fikk beskjed at det var 8- 14 uker leveringstid. Etterlyste nå etter 8 uker om jeg kunne få leveringstiden mer spesifikk. Fikk da beskjed at det var forsinkelser og at det estimert, ville ta 21 - 22 uker før jeg fikk varene. Beklaget at jeg ikke hadde fått beskjed. Det er ekstremt dårlig service.
28/08/2015
Ok
Fikk min Snowball Cone i tråd med varslet leveringstid - i underkant av to uker etter bestilling. Lampa er nydelig å se på, men den gir skuffende dårlig lys. Så selv om det var rask levering og fin design, blir det bare middels karakter når du knapt kan lese avisen når du sitter ved bordet, rett under lampa.
22/08/2015
Excellent
Ho acquistato 4 sedie Tolix T4 in stock, consegnate come previsto entro le 2 settimane (a Roma). Imballaggio accurato e prodotto di ottima fattura. Servizio clienti disponibile e competente. Esperienza positiva e fiducia conquistata.
19/08/2015
Good
Ho ordinato la merce ad Aprile e la consegna è stata effettuata ad Agosto. Ottima e veloce la comunicazione con il servizio clienti. Imballaggi accurati. Prodotti perfetti e ottimamente rifiniti. Ordinerò nuovamente da VOGA.
17/08/2015
Good
Sito molto ben strutturato. Molto facile come utilizzo e consegna veloce e precisa
12/08/2015
Excellent
God kvalitet, hurtig levering og god kundeservice. Jeg vil klart anbefale Voga.
30/07/2015
Excellent
Compré cuatro sillas wishone y estoy muy contento con la calidad de la madera y el acabado del diseño. Sin ninguna duda, después del servicio y la atención recibida y vista la calidad, cuando necesite alguna cosa para mi casa, volveré a comprar.
28/07/2015
Excellent
A pesar de que los plazos de entrega son un poquito largos, la espera merece la pena! Además, el equipo de atención al cliente siempre me ha ayudado a conocer el estado del pedido en todo momento. ¡Un excelente servicio!
28/07/2015
Excellent
Hice un pedido hace unos meses en Voga. Hace dos semanas me llegaron todos los productos. Para mi sorpresa, una de las lámparas que había pedido llegó en un color equivocado. Me puse inmediatamente en contacto con el servicio de atención al cliente y me atendieron al momento. Muy amablamente me comunicaron que fue error mío al realizar el pedido. Luego comprobé el email de confirmación y, evidentemente, había sido fallo mío. A pesar de esto, hicieron todo lo posible por recoger la lámpara esa misma semana y esta semana ya me ha llegado la lámpara en el color correcto. Un servicio muy eficiente!
27/07/2015
Excellent
Si quieres decorar tu casa con muebles de diseño y no te importa esperar a que los productos sean fabricados, VOGA es tu mejor opcion, buenos precios, servicio fantastico y alta calidad!
27/07/2015
Excellent
Quiero compartir con todos aquellos quienes estáis pensando en comprar en VOGA mi experiencia con ellos, ya que creo que merece mucho la pena. Nunca antes había comprado un producto para el cual tuviera que esperar 10 semanas. Al principio me impactó y no entendía porque el proceso era tan largo. Me puse en contacto con ellos y pedí que me explicaran detalladamente el motivo por el cual debía esperar tanto tiempo a recibir mi pedido. Decidí darles una oportunidad, y ver cuál era el resultado al final de este largo proceso. Hace unos días recibí las sillas y os puedo decir que la espera merece la pena. El equipo de VOGA siempre está disponible para atender a tus preguntas y para darte a conocer en qué punto se encuentra el proceso de fabricación y de envío. Para mi, ha sido una experiencia muy buena. Así que si no tienes prisa, te lo recomiendo 100%.
21/07/2015
Ok
Recibida la compra que hice el pasado 9 de abril de 2015, el día 28 de julio de 2015. La empresa se ha interesado por retraso pidiendo disculpas.
15/07/2015
Excellent
Hoy he recibido mi lámpara de Serge Mouille para el salón y cual es mi sorpresa que el diseño está inspirado en los pechos de una mujer. En las fotos de Voga no se ve pero si os fijáis bien se identifica. Ya tengo una historia que contar cuando llegan nuevos invitados
14/07/2015
Bad
Komen levertijd niet na. Ik heb hier begin februari iets besteld, echter nog steeds niet ontvangen. Inmiddels mijn bestelling geannuleerd maar na meer dan een week mijn geld nog steeds niet terug. Pas dus op met deze webwinkel
08/07/2015
Excellent
No estoy acostumbrada a comprar incline. Nunca había escuchado hablar de Voga, así que estaba un poco insegura a la hora de hacer una compra con ellos. Me puse en contacto con ellos y me ayudaron mucho, me explicaron la historia de la empresa y al hablar con ellos ya me quede tranquila. decidí hacer una compra pequeña para ver la calidad de los productos. Ahora que lo he recibido ya he hecho mi segundo pedido. Estiy segura de que será igual o mejor!
07/07/2015
Excellent
Hace unos meses contacte con el equipo de Voga para que me asesoraran sobre la decoración del bar que abriría al cabo de un tiempo. Me enviaron varias opciones, con diferentes estilos, para que yo eligiera el que mejore se adaptaba a lo que estaba buscando. Fueron muy profesionales y las propuestas que me hicieron estaban muy trabajadas. La verdad, me quede encantado y me decidí por una de ellas. Ahora ya tengo todo lo que he pedido y el resultado ha sido magnifico. Gracias equipo VOGA!
07/07/2015
Excellent
Necesitaba unas sillas para mi nueva casa. No quería comprar lo típico, así que me puse a buscar muebles de diseño online. Encontré VOGA. Era la primera vez que escuchaba sobre ellos. Las sillas me parecieron preciosas. Hay para todos los gustos y yo encontré exactamente el estilo que estaba buscando. El plazo de entrega es un poquito largo, porque no tienen stock, pero ahora que las he recibido y después del trato y el servicio que me han dado, estoy muy contento de haberles descubierto.
06/07/2015
Excellent
Servicio excelente,además de ofrecer productos de una calidad inigualable. Muebles de diseño a un precio muy difícil de encontrar. Me declaro fan de VOGA!
03/07/2015
Excellent
Hadde bare gode opplevelser med voga. God informasjon, oversiktlig bestilling, og storfornøyd med leveringen! Kan anbefales!!
30/06/2015
Bad
Har gang på gang opplevd dårlig kundeopplevelse hos Voga. 21. januar bestilte jeg en stol, oppgitt forventet leveringstid 8 uker. 22. mars sender jeg mail og etterspør varen og får svar fra kundebehandleren om at jeg ikke får varen levert før midten av mai. Denne forsinkelsen ble jeg ikke informert om før etter at jeg selv kontaktet dem. I begynnelsen av juni kom endelig stolen. 1. mai la jeg inn noen bestillinger. Ble kontaktet to uker etterpå per tlf av kundebehandler om at prisene som var oppgitt på nettsiden var feil (!) og at jeg måtte betale for den riktige prisen eller heve kjøpet. Jeg valgte sistnevnte. Jeg fikk beskjed om at pengene skulle refunderes innen 28 dager, dvs. Voga har disse pengene i flere måneder før jeg får de tilbake. Etter en måneds tid fra tlf-samtalen kommer summen på tre av de kansellerte ordrene, men beløpet på den dyreste ordren er ikke blitt tilbakebetalt. Jeg kontakter kundeservice og gjør dem klar over dette og får beskjed om at dette var en glipp og at pengene skulle komme innen noen dager. Pengene kom først etter 3 uker. Hadde jeg ikke ha fulgt med på dette, hadde disse pengene gått tapt og blitt i lommene på Voga. Voga oppgir lurepris på nettsiden, kontakter deg i etterkant og tvinger deg enten til å betale mangedoblet prisen eller pengene tilbake. Velger du å få pengene tilbake, tar det flere måneder - og man risikerer å ikke engang få pengene igjen. Men, dette var sikkert uflaks, tenkte jeg. Og prøvde meg på en ny bestilling. Grunnen til at jeg ga nettbutikken en ny sjanse var fordi jeg fikk en mail hvor det sto at varene jeg hadde i handlekurven var på lager. Automatisk tenker jeg at jeg da slipper å vente et halvt år på å få varene slik som sist gang, og utførte bestillingen 25. mai. Ukene går, og jeg kontakter kundeservice og lurer på hvor varen er blitt av. Voga sier de ikke kjenner til at kundene får mail om at varene er på lager, da det ikke stemmer (de har ingen varer på lager, alt lages ved bestilling - påstår de). Jeg blir bedt om å sende dem denne mailen jeg fikk, og de beklager og mener de er helt uviten om at deres nettside sender slike mail. Jeg blir nødt for å vente litt lenger. Og lenger blir det, for jeg fikk i dag en mail om leveransen er forsinket til midten av oktober - 5 måneder etter bestillingsdato... Selv om varene er av OK kvalitet når de omsider kommer hjem til deg, er ikke den elendige kundeservicen verdt prisen. Av mine erfaringer med Voga, anser jeg dem som en gjeng useriøse skurker som sender feilaktige oppysninger til sine kunder for å lure dem til å kjøpe. Det hjelper lite at de skriver "beklager" på mail og ikke retter opp feilene men fortsetter med løgnene sine. Jeg kommer aldri til å handle noe igjen fra Voga. Og det håper jeg du heller ikke gjør.
30/06/2015
Excellent
Voga har super produkter til absolut rigtige priser. Jeg vil især rose deres hjælpsomme og professionelle kundeservice, som hele tiden var tilgængelige med status på vores bestilling.
28/06/2015
Excellent
Consiglio vivamente di effettuare acquisti su Voga.Le immagini corrispondono ai prodotti reali.Il servizio clienti è veloce e molto cordiale.I tempi di consegna rispettati
27/06/2015
Bad
Online handel handler om tillid. Da jeg bestiller mine varer i midt marts 2015 og betaler over 500 pund har jeg en forventning om 8-10 ugers levering.( hvilket er lang tid at vente) Jeg modtager aldrig mail om at varen nu er klar til forsendelse mv. Ej informeres jeg om forsinkelser, Yderligere erfarer jeg at beløbet er trukket fra min konto, ikke reserveret, men hævet. Oftest ved online køb hæves beløbet først ved forsendelsen. Men skidt nu med det, hvis varen så blev sendt og leveret som forventet, .... Og lovet af Voga. Jeg kontakter kundeservice efter de første 10 uger venten uden levering, de vender tilbage med 4-6 nye ugers venten på levering, dybt skuffende, Nu er de også udløbet og jeg venter stadig ...ny mail sender jeg forleden og idag kom der svar, ( samme standard svar som sidst) endnu en ny dato og ny lang forsinkelse på levering MÃ…SKE uge 31. Hvis så det handlede om dage.. Men vi taler yderligere 2--3 måneders venten. Det handler altså ikke om uger, men halve år før jeg måske får mine varer. Ikke alene låner Voga penge rentefrit, de gør det også meget svært at trække beløbet tilbage. Det er mangel på respekt for alle de mennesker der viser tillid og betaler store beløb til firmaet. Fortsættelse følger .... Nu må vi se om varerne dukker op senest i uge 31 og om de er ok stand,
04/06/2015
Excellent
Servicio preventa y postventa muy competitivo. Compramos varios productos, pero tuve que devolver una lámpara porque compré el modelo pequeño y no quedaba bien en el salón y aunque tienes que enviar varios papeles, fotos etc... ellos se encargan de contactar con el transportista y organizar la recogida. Personalmente creo que para ser un servicio gratuito está muy bien. Ahora a esperar que llegue la nueva lámpara ;)
03/06/2015
Excellent
Ofrecen un servicio de envío de muestras gratuitio perfecto para indecisios como yo. Llamé para hacer preguntas sobre la calidad y la garantía, y ellos mismos me recomendaron solicitar las muestras. En una semana te llegan a casa y puedes elegir el color/material con total tranquilidad. Comprar online con este servicio es un plus y una garantía.
02/06/2015
Excellent
Abbiamo comprato due sedie dsw chair. Ottimo prodotto nella qualità e nella riproduzione dell' originale. Tempi di spedizione come da condizioni. Imballaggio molto curato. Lo consigliamo a tutti.
02/06/2015
Good
Servizio clienti efficiente e prodotto più che rispondente alle aspettative. Istruzioni di montaggio chiare e semplici
02/06/2015
Good
Jeg bestilte 4 stoler i eik fra VOGA. Da de ankom var ikke treslaget slik jeg hadde sett det for meg ut fra materialprøvene jeg hadde sett tidligere. Jeg kontaktet kundeservice, og de var meget behjelpelige selv om behandlingstiden kunne vært kortere. Vi kom frem til en løsning jeg var fornøyd med, og dette rettet opp den mindre gode opplevelsen jeg satt med før jeg fikk svar fra kundeservice. Andre ting jeg har bestilt derfra har jeg vært fornøyd med.
31/05/2015
Bad
Meget misfornøyd! Bestillte varene i begynnelsen av januar, forskuddsbetalte mange tusen kroner og fikk leveringsdato i slutten av mars/begynneslen av april. Hørte ikke mør fra voga, før jeg selv tok kontakt leveringsuken. Fikk beskjed om at varene var forsinket. Og det har nå blitt, gjentatte ganger siden da. Det har vært LITE informasjon fra Voga. Og det mest latterlige var da jeg ba om noe kompensasjon for lite info, mange forsinkelser og generell mangelfull kundebehandling. Tilbudet jeg fikk var 800 kr i gavekort mot har jeg handlet flere varer for over 1600. LATTERLIG! Jeg venter fremdeles på varene mine, og håper jeg får dem før jul. KAN SÃ… LANGT IKKE ANBEFALE VOGA!
28/05/2015
Excellent
Me encanta comprar por Internet, pero no todas las empresas responden con creces. Con VOGA el servicio ha sido correcto, son transparentes con los plazos de entrega, y la calidad muy buena. Por fin tengo una preciosa DSW!!!
27/05/2015
Excellent
Compramos la Mesa Noguchi y nos las enviaron en 13 semanas. La mala suerte fue que justo esa semana estábamos de vacaciones y UPS intentó contactar con nosotros varias veces, pero no nos localizó y devolvieron nuestro pedido al almacén de VOGA de Inglaterra. Cuando volvimos, nos dimos cuenta y contactamos con VOGA y nos ayudaron mucho a agilizar el nuevo envío de la mesa. Gracias por este buen servicio y toda la gestión. Vale la pena ya que, además, la mesa es muy bonita.
22/05/2015
Excellent
Muy contento con el servicio recibido. Compramos a finales de abril la lámpara artichoke y como la tenían en stock ya la hemos recibido. Estamos encantado con el trato, el envío y la calidad. Llamamos un par de veces para saber sobre la entrega y el trato fue muy bueno, y en cuento tuvieron el link de tracking del envío, contactaron conmigo. Normalmente la empresa de transporte contacta contigo, pero como llamamos, me lo enviaron ellos directamente. Muy amables.
04/05/2015
Good
Kompensasjon mottatt etter klage, for urimelig levering.
24/04/2015
Excellent
Compré la mecedora de Charles Eames como un regalo para una amiga que estaba embarazada. Pensé que sería un regalo muy original, bonito y, además útil. Les llamé la informarme sobre los plazos de entrega y devoluciones. Fueron muy amables y el hecho de saber que podía devolverlo gratis, me convenció. Cuando le llegó el paquete y lo desembalamos juntas (decir que el embalaje era perfecto, se notaba que habían invertido un buen tiempo en asegurarse de que el producto llegase en buenas condiciones), a mi amiga le encantó y yo me enamoré tanto que esa misma tarde me compré una para mi también. No sólo me convenció el diseño y lo bonita que es la silla, sino la calidad. Me dejó muy sorprendida. Si tengo que hacer algún regalo, volveré a pasarme por la tienda y, por su puesto, si decido redecorar mi casa también!
20/04/2015
Good
Prima site met een goede beeldvorming van het product. Goede informatie over voortgang, maar mag nog gedetailleerder. Product is van goede kwaliteit, goed verpakt en is precies zoals op de site omschreven.
19/04/2015
Excellent
Veldig bra! Fornøyd hver gang :-)
18/04/2015
Excellent
Hola, creo que merece la pena invertir unos minutos en escribir mi experiencia con esta tienda online. Nos mudamos hace poco a nuestro nuevo piso. Queríamos darle una decoración estilo escandiva, con tono blancos y algunos detalles de madera. Había visto las SIllas Wishbone en varias ocasiones y me tenían enamorada. Sin embargo, cuando vi el precio de los originales, me olvidé de ellas, porque se iban mucho de nuestro presupuesto. Se lo comenté a una amiga y me dijo que hacía un tiempo había descubierto una tienda online donde vendían réplicas de los orignales y muy bien de precio. Así que como no perdía nada me animé a entrar. Los precios entraban dentro de nuestro presupuesto así que decidí ponerme en contacto con ellos para que me asesoraran sobre la tonalidad de la madera que más encajaba con nuestra decoración. Les envié fotos del piso y, sin duda, acertaron de pleno con el tipo de madera. Estoy muy contenta con las sillas, era exactamente lo que estaba buscando y el equipo de atención al cliente además fue de muchísima ayuda. Afortunadamente, las tenían en stock así que nos las enviaron al cabo de dos semanas. Justo a tiempo para la inauguración del piso. Recomiendo esta tienda a todos los que busquen comprar cositas de diseño a un precio muy asequible.
31/03/2015
Excellent
Toda la compra ha sido simplemente genial!! Muy bonita, de buena calidad y muy bien embalada para el envío! Repetiremos compra seguro!
29/03/2015
Good
Ho eseguito un ordine d'acquisto per una poltrona Eames Lounge Chair + stool nei primi giorni di settembre 2014 con tempi di consegna previsti in 8-14 settimane. Purtroppo l'attesa è stata molto più lunga ma confortata da contatti telefonici con un loro operatore di Londra che mi ha fornito sempre rassicurazioni e descritto le difficoltà temporali. La spedizione è giunta nel mese febbraio e purtroppo la poltrona era stata danneggiata nel trasporto. Ho contattato la ditta ed inviato una foto che mostrava il danno e mi è stato prontamente offerto l'invio di una nuova poltrona a cui farà seguito il ritiro di quella danneggiata. La nuova poltrona è giunta in circa un mese. Posso quindi ritenermi completamente soddisfatto del servizio e dell'assistenza, in particolare dal loro corripondente telefonico italiano che ha sempre mostrato molta professionalità e comprensione agli inconvenienti presentatisi adoperandosi per una rapida soluzione. Dimenticavo di aggiungere che a ottobre e novembre 2014 avevo inviato altri due ordini che sono giunti in perfetto stato.
27/03/2015
Excellent
Descubrí VOGA hace mucho tiempo gracias a un amigo. La primera vez compré una Silla DSW en fibra de vidrio de color negro, preciosa, muy bonita. De vez en cuanto entro a la web porque queríamos las sillas de Saarinen, las tulip, y vimos que han introducido un nuevo método de pago que te permite pagar a plazos y sin ninguna comisión. Una maravilla, así si se puede comprar tranquilamente. Ya estamos deseando tenerlas en casa...
03/03/2015
Ok
Feil på en stol men alt i alt fornøyd med produktene.Voga kom med fin service som svar på reklamasjon.
22/02/2015
Excellent
He comprado una mesa Noguchi en nogal. La relación calidad-precio es increíble. Las patas son de nogal, un poco mas claro que el que me enviaron de muestra, el acabado y torneado, muy buenos. El cristal es templado, bastante grueso y tiene los cantos muy redondeados, la he puesto junto a un mueble de Pianca en piedra y desde luego no desentona en absoluto. La calidad del embalaje también me ha sorprendido mucho, la mesa pesa como 50 kilos y el envalaje es en madera tipo palé. Me costo una hora desembalarlo. En total el pedido tardo 12 semanas.
22/02/2015
Good
We hebben begin november 2014 een Florence Knoll bank, 2 stoelen en een voetenbankje besteld. Ongeveer twee weken geleden is alles precies op de voorspelde afleverweek bezorgd. Alles was zeer goed (bijna iets te...) verpakt en de spullen zijn echt van prima kwaliteit. Alleen raar dat we door het bezorgbedrijf niet van te voren op de hoogte werden gesteld dat ze kwamen bezorgen en opeens voor de deur stonden. Ik schrijf deze review omdat ik het zelf ook nogal spannend vond om bij Voga te bestellen en veel gehad heb aan de reviews op trustpilot. Wilde daarom mijn positieve gevoel delen. Een minpunt: ordestatus op de voga website wordt niet bijgewerkt, dat geeft een onrustig gevoel. Mijn order staat nog steeds op 'bezig met verwerken'
28/01/2015
Excellent
He comprado en Voga.com una mesa de comedor LC6, el precio ha sido muy bueno y además me han atendido muy bien, contestando con rapidez a cada una de mis consultas, tienen una atención al cliente excelente, en especial Anna es muy amable y eficiente, esto es muy importante en este tipo de empresa de venta on-line para dar la confianza necesaria. Por poner algo que me gustaría que mejoraran, el plazo de entrega de 12 semanas se hace un poco largo, pero te avisan antes de hacer el pedido. Recomiendo la compra en Voga.com
28/01/2015
Excellent
Totalmente recomendable, calidad y buen servicio, muy buena experiencia de compra online.
21/01/2015
Excellent
Da tempo volevo acquistare la lampadina Castiglioni, ma seppur innamorato dell'oggetto, per quanti negozi di design girassi il prezzo era sempre troppo alto..Un mio amico mi ha "acceso la lampadina" di Voga.com, dove ho trovato una fedele riproduzione della celebre lampada. All'inizio ero un po' scettico, non amo i fake, ma in questo caso sono rimasto pienamente soddisfatto dell'acquisto, sia per l'oggetto che per l'assistenza del sito...sono sempre stati gentilissimi, mi hanno lasciato modificare ben 3 volte l'ordine perchè ero indeciso sul colore. Alla fine ho preso quella nera, e non avrei potuto fare scelta migliore! Grazie Voga, tornerò a sceglierti per i miei acquisti di design low budget!
21/01/2015
Excellent
Comunicazione veloce, il prodotto è arrivato integro ed è ancora più bello rispetto alle foto..si fa un gran bel figurone! La qualità è davvero ottima, e lo posso dire soprattutto dopo averlo fatto testare ai miei 2 bambini piccoli. Sicuramente in futuro mi rivolgerò ancora a Voga per l'acquisto dei miei prodotti di design...a prezzo imbattibile!
14/01/2015
Excellent
Os recomiendo totalmente el modelo DSW estilo Eames de VOGA.com. Compramos la versión en fibra de vidrio de color blanco y ya las hemos recibido. Estamos muy satisfechos con la calidad, ya que tiene un acabado más brillante que las de plástico. Las tenemos en la cocina, porque nos gustó mucho un artículo que vimos en un blog y ahora estamos encantados con el resultado. Realmente, vale la pena, ya que el precio es muy competitivo.
15/12/2014
Excellent
Voga.com ha un servizio clienti veramente efficiente ed estremamente cortese: per ogni problema o dubbio, esiste le possibilità di interagire con una chat on-line o di chiamare un numero dedicato, piuttosto che di inviare i propri quesiti via mail. La merce acquistata corrispondeva appieno alla descrizione presente sul sito e la qualità è veramente alta. Unico neo la consegna con il corriere: Bartolini non rispetta gli orari e si serve di personale veramente maleducato.
13/12/2014
Good
Ho ordinato una poltrona e ho ricevuto il prodotto nei tempi previsti e conforme alle attese. Unico piccolo inconveniente...ma può capitare, meno di un mese dopo costava significativamente meno sul sito. Penso che in caso di necessità utilizzerò ancora questo sito per acquisti.
19/11/2014
Excellent
eccellente servizio tempi di consegna veloci e celeri. ottima qualità del prodotto. sicuramente usufruiro ancora del sevizio. complimenti!
28/10/2014
Excellent
LA SEDIA PANTHON ROSSA IN FIBRA DI VETRO E' LA SEDIA A DONDOLO RAR ROSSA SEMPRE IN FIBRA DI VETRO SONO VERAMENTE MOLTO BELLE GLI OGGETTI SONO STATI CONSEGNATI DOPO 60 GG
17/10/2014
Excellent
Jeg er superfornøyd med stolene jeg bestillte og jeg kommer til å bestille mer, de har så mange fine ting og de kom til tiden uten noe problem!
16/10/2014
Excellent
Desde hace muchos años que quería comprar una Silla N45, de Finn Juhl. La verdad es que este era el sillón que tenía mi abuela en el pueblo donde pasábamos los veranos y me aporta muy buenos recuerdos. Un día la vi en casa de una amiga y me emocioné. Le pregunté donde la había comprado y me comentó que en la web de Voga. Entré en la web y vi que el plazo de entrega era de 8 a 14 semanas, y esto me frenó de entrada a realizar el pedido. La verdad es que estuve mirando en otras webs y los plazos de entrega eran más o menos los mismos. Al final contacté con VOGA y la compré, ya que la calidad me pareció muy buena y el precio económico. (buena relación precio). Después de 10 semanas he recibido la silla y estoy encantada. Os recomiendo la web, vale la pena esperar.
15/10/2014
Excellent
Voga.com er en oversiktelig, innbydende og ryddig side, som gjør det lettere og gøyere å handle. De har et stort utvalgt møbler og accessories til et hvert hjem og en hver smak. Prisene er like rimelig som alle andre. Jeg hadde noen spørsmål om et produkt og at kundeservicen er på norsk er et stort pluss, slik at det ikke oppstår noe misforståelser. Jeg vil absolutt anbefale mine venner å handle fra VOGA.com
09/10/2014
Excellent
Hvis du har god tid er dette stedet å bestille slike varer, men hvis du skal ha noe helt basic går det nok fort. Trivelige ansatte på telefonen, og jeg føler meg trygg på at varene vil komme - også ved denne bestillingen.
07/10/2014
Ok
Etter å ha ventet siden jeg bestilte i Mai ble jeg veldig skuffet når hverken sunburst klokke eller eames wire bord er lik orginalproduktene. Klokken hadde feil farge, ingen sekundviser og bordet hadde en alt for stor og tykk bordplate. Eames bird var dog veldig flott, helt lik og flott pakket inn. Men litt skuffet er jeg:(
30/09/2014
Excellent
ho acquistato da poco e per la prima volta un tavolino tulip con piano in marmo di carrara,molto titubante i quant o non conoscevo VOGA.COM e avevo avuto esperienze negative con altri siti famosi;all'arrivo del pacco sono rimasta piacevolmente sorpresa intanto dall'imballaggio dovizioso il piano di marmo era avvolto in tnt compresa la bordura e poi sistemato in una cassa di legno, la base in alluminio pressofuso sistemata in un'altra scatola,insomma intatto e bellissimo più bello della foto, lo consiglio vivamente a tutti,noi naturalmente continueremo ad acquistare altri prodotti che sono sia belli che convenienti.
30/09/2014
Excellent
Hola a todos, Hace 3 semanas realice un pedido en esta página. Si os soy sincera, compré 4 sillas y me equivoqué de color. Por suerte, me di cuenta que no había realizado correctamente el pedido y les llamé. Esa tarde, intenté contactar con ellos pero me contaron que la persona que gestiona el mercado español esa tarde no se encontraba en la oficina. Me llamaron al día siguiente por la mañana y me comentaron que mi pedido estaba listo para salir del almacén. Que no sabían si podrían bloquear el envío. Por suerte, fueron muy rápidos y al cabo de dos horas me volvieron a llamar para confirmarme que podía cambiar los artículos, que no había ningún problema. Al final, me quedé con las DSW de Eames, en color blanco y azul. Y hoy ya están en mi salón. Hace pocos días volví a llamarlos, porque no sabía como se realizaría la entrega y me enviaron un link de seguimiento. Aunque no se envía automáticamente, si les llamas, te lo facilitan.m Quiero compartir mi experiencia porque aunque no compro mucho por Internet, prefiero ir a la tienda y ver los productos, me ha gustado mucho el trato que me han ofrecido. Realmente ofrecen muy buen servicio de atención al cliente.
25/09/2014
Excellent
Mijn Barcelona stoel (zwart leer) is vandaag aangekomen. Stoel ziet er prachtig uit! Levering was ruim op tijd en service prima. Zeker aan te raden
22/09/2014
Good
Alle Eames DWS stoler har 4 skruefester under, til å feste stolbena. På 3 av 6 stoler jeg fikk levert var ett av disse festene dekket av et lag med hardplast som gjør det umulig å skru inn noe som helst. Valget sto mellom å returnere stolene (mye bryderi) eller spikke bort overflødig plast (myyye brydderi). Valgte det siste fordi jeg ikke orket å vente en evighet på nye stoler. Det tok meg i overkant av en halv time per stol å spikke bort plasten de ikke hadde fjernet. På den ene stolen nesten 1 time, og det kom en del riper under. Etter montering ser alt bra ut, stolene er som forventet, men slurvefeil som dette vitner om litt hastete masseproduksjon. Produksjonsfeil på 50% av en leveranse kan ikke bortforklares når jeg ser at flere andre har lignende erfaringer. ***Oppdatering*** Etter at de ble oppmerksomme på denne feilen ble jeg kontaktet av en hyggelig dame på kundeservice. Hun beklaget produksjonsfeilen og jeg fikk tilsendt en gratis selvvalgt stålampe som kompensasjon. Fem-stjerners kundeservice som trekker totalen opp til 4 stjerner :)
17/09/2014
Excellent
Eerder rapporteerde ik hier mijn ontevredenheid over de uitgestelde levering van de stoel, maar die viel uiteindelijk nog best mee. Bovendien heeft Voga daarvoor nog een compensatie aangeboden. Belangrijker is dat de geleverde stoel uiteindelijk prachtig is en erg mooi afgewerkt. Wij hebben de kleur wheat en die staat fantastisch in ons interieur, al veel complimenten gehad! Ben er erg blij mee! (Het enig minpuntje is dat de replica toch wel kleiner is dan de echte, dat lijkt op het oog niet zo, maar als je er in zit, dan steekt je hoofd boven de achterleuning uit, dat is bij de echte niet zo, daar zak je meer in weg, en zit ook wat lekkerder volgens mij, deze replica heeft best n 'actieve' zithouding)
15/09/2014
Excellent
jeg har købt både Y stole og Wegners Wingchair. Og det er i topkvalitet. samme materialer, samme mål, samme håndværk som originalerne. Der er 2 firmaer der laver replika jeg kan anbefale, og det er Voga og Interior Addict. De har ekstreme leveringstider, men du får klasse A når du endelig får det. Efter de andre firmaers billeder at dømmme, får du ikke det der. Der gider ikke engang måle originalerne op, så de kan lave dem i samme mål
10/09/2014
Excellent
Nos gustó mucho como nos atendieron. Teníamos dudas sobre un par de productos y contactamos con ellos. Nos llamaron varias veces y nos proporcionaron toda la información que necesitábamos. Un acierto
07/09/2014
Excellent
Compró por internet a menudo y cada empresa es un mundo. Suelo contactar con la empresa antes de comprar pero ésta vez compré y luego miré el plazo de entrega y los términos de devolución. Me llegó el pedido un par de días antes de lo que me dijeron y a parte muy profesionales a la hora de contactar con ellos. Compraré algo más seguro!
05/09/2014
Excellent
Me gusta voga por la amplia seleccion de muebles y complementos de diseño. El servicio post-venta muy atentos. Los pedidos llegan en la fecha estimada.
03/09/2014
Excellent
Tenía algunas dudas sobre la compra y contacté con ellos a través del chat de la web. Aunque me atendieron fenómeno, pedí que me llamaran al móvil y no tardaron ni 15 minutos. Muy buena atención en todo. Recomendable!!
20/08/2014
Good
je moet geen haast hebben. Meubels die op voorraad zijn worden snel geleverd. Andere meubels hebben een leveringstijd van bijna vier maanden. Er gaat weleens iets mis,maar dat wordt door de klantenservice goed opgelost. Als ik weer iets nodig heb koop ik het weer bij voga.
05/08/2014
Good
I april i år bestilte vi 3 lamper fra Voga. To av lampene kom frem i begynnelsen av juni, den siste har vi ikke fått. Diverse telefoner og mail til Voga førte kun til en mail tilbake fra kundeservice, med beklagelse for at de hadde rotet bort min e-post, og spørsmål om vi hadde fått lampa. De siste dagene har imidlertid mye positivt skjedd. Jeg har blitt kontaktet av kundebehandler og fått meget god service. Resultatet er at vi får tilsendt en ny lampe og i tillegg får en gratis stol som kompensasjon. Siste del av behandlingen får dermed fem stjerner +.
30/07/2014
Excellent
Necesitábamos varias lámparas para el local, y no teníamos claro qué estilo poner... Los llamé, me indicaron todos los modelos que podía recibir en el plazo de un mes y me ayudaron a elegir el modelo, al final me quedé con las PH… y la verdad es que todo muy bien!!!
26/07/2014
Excellent
For 3 uger siden bestilte jeg et Æg i sort Anilin læder. Stolen kom som lovet igår. Den er bare lækker. Læderet er perfekt og alt i sygningerne m.m er helt som det skal være. Jeg kan ikke stoppe med at gå frem og tilbage til mit soveværelse for at kigge på den. For perfekt kvalitet og for at overholde alle aftaler og give god information giver jeg voga 5 stjerner.
15/07/2014
Good
Jeg bestilte og betalte en Eames Rar gyngestol 13 februar(!!) og jeg har enda ikke mottatt stolen!! Siste beskjed jeg fikk var en mail i begynnelsen av mai der de beklaget så mye, men det var noe feil i produksjonen, så stolen kunne ikke leveres før i uke 26. Nå er vi i uke 29 og jeg har verken fått varen eller hørt noe! Det har altså gått 5 måneder siden jeg betalte varen! Kommer aldri til å bestille fra dem igjen!! ------------------------------------------------------------------------- 31.7.14 :Da har jeg mottatt stolen!! Midt i ferien. Måtte reise hjem for å motta den. Kunne bare velge mellom 4 dager, ellers ble det "bot" på kr 84,- eks mva, pr dag for lagerleie, men det er vel fraktfirmaet sin policy (PostNord). Fikk mail fra Voga med en beklagelse og de har også prøvd å ringe meg for å tilby meg en kompensasjon. Det retter opp inntrykket litt. ------------------------------------------------------------------------------------------ 14.8.14 Har nå pratet med en veldig hyggelig kundebehandler som har prøvd å få tak i meg i lang tid. Hun beklaget så mye for at ting har tatt så lang tid, og jeg fikk også tilbudt en kompensasjon. Jeg oppgraderer derfor stjernene til 3 - og videre opp når kompensasjonen er mottatt :-) -------------------------------------------------------------------------------------------- 26.8.14 Da mottok jeg kompensasjonen - etter en drøy uke. Må si jeg er meget fornøyd med det, og jeg har oppgradert stjernene til 4. Alle kan gjøre feil, det verste er å ikke høre noe. Men slik Voga har taklet dette i ettertid, gjør at jeg tross alt har blitt fornøyd! Kommer nok til å handle mer der.
06/07/2014
Excellent
Mi è subito piaciuta la lampada a terra di a.j. per la sua forma pulita e semplice. Il suo rapporto qualità/prezzo è veramente ottimo. Anche tutto il resto del servizio.
04/07/2014
Excellent
De Egg chair al jaren mijn droom, maar helaas boven mijn budget. Toen ik de aanbieding bij voga zag lang getwijfeld gelukkig volkomen ontercht. Wat ben ik blij schitterend produkt voor een hele redelijke prijs. Ik heb eindelijk mijn Egg chair in huis. TOP een aanrader!!
02/07/2014
Excellent
Ho acquistato il tavolino di servizio Tolix. Il colore e l'altezza del tavolino è quello giusto. Mi devo trasferire al mare tra una settimana e avevo paura che il corriere non mi trovasse per la consegna. Invece tutto è andato liscio e il tavolino mi è arrivato con una celerità che non mi aspettavo.
02/07/2014
Excellent
Zamówiłam kanapy i stół - jestem bardzo zadowolona z produktów. Obsługa klienta na wielki plus! Polecam.
02/07/2014
Excellent
Cercavo una lampada che desse colore e modernità al mio tinello, vedendo la Lampada Flower Pot Verner Panton di color rosso, ed il prezzo non troppo elevato , ho voluto tentare. Era la prima volta che visitavo il sito Voga. com. La lampada mi è arrivata ed è bellissima. Sono contenta per la qualità, il colore e per la consegna puntuale. Il mio sogno è poter acquistare appena possibile le stupende panton sedie. Servizio piu che buono
02/07/2014
Excellent
Cała współpraca rewelacyjna i bezproblemowa. Zamówiłam lampę, z której jestem bardzo zadowolona, cała obsługa klienta na wysokim poziomie, wszystko sprawnie i na czas.
17/06/2014
Good
20.6.2014; "Etter å ha vært i kontakt med [navn fjernet], en sterkt serviceminded kundebehandler i Voga pr. telefon har jeg fått både beklagelse, forklaring og et solid plaster på såret. Møblene kommer om 7-10 dager, og det kan jeg leve med. (12.6.2014;"I mai etterspurte jeg møblene og fikk til svar, fra en hyggelig ung mann forresten; "de er ikke gått gjennom vår kvalitetskontroll og de må derfor bestilles på nytt". Rart igrunnen, siden jeg bestilte 3 forskjellige produkter, men ok. Levering ble lovet i uke 23, så uke 24. -og så langt i uke 25 har jeg enda ikke sett eller hørt noe. Jeg får heller ikke noe tilbakemelding på de e-post jeg har sendt")
03/06/2014
Excellent
Wij hebben een Swan stoel besteld via de website. tijdens de bestelling verliep alles zoals je zou mogen verwachten. we hebben de stoel ook bewust via voga.com besteld omdat we hier al goede verhalen over hadden gehoord.ook het contact met de klantenservice verliep zoals je zou verwachten. de kwaliteit van de stoel is ook erg naar wens.
10/04/2014
Good
Ved bestilling av spisestoler ble det oppgitt en leveringstid på 10-14 uker. Stolene er fremdeles ikke levert og man har en forventet levering nå på ca 20 uker. Etter å ha blitt opplyst om forsinkelsen har man fått OK oppfølging av voga.com samt mer opplysninger omkring forventet levering. Anbefaler gjerne butikken, men følg gjerne opp bestillingen selv, slik at forsinkelse oppdages så tidlig som mulig
26/03/2014
Excellent
Jeg bestilte to lamper den 3. mars 2014. Disse var lagervare, og leveringstid ble lovet til å være ca. 3 uker. Fredag 21. mars ringte UPS og ville avtale leveringstidspunkt. Dette er intet annet enn meget rask levering. Pakkene var pent behandlet, og varene så strøkne ut. På bakgrunn av dette kan jeg ikke annet enn å gi 5 stjerner til VOGA.COM.
20/03/2014
Excellent
jeg er særdeles tilfreds med mit møbelkøb, og har netop afgivet ny ordre.