"Good"
Service Rating (last 12 months)
Compiled from :
533
Customer Reviews last 12 months

What our customers say about us on Feefo

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Date Rating Comments
13/04/2016
Excellent
I have ordered the ball chair for a project in interior design and for the price on this site I was really happy. Now that the chair had arrived I am even more happy, the quality is really good and the look is perfect just like the picture on their website. The customer service has been really helpful especially when I needed a VAT invoice and the delivery company was flexible.
13/04/2016
Excellent
I received the Y chairs from them about a week ago and there are really robust and carefully made. The customer service even though it takes its time to respond, they have been real nice when I was looking to get follow up on my order. Really easy to go around the site as well and I really like the fact that we can pay via bank transfer as I don't really like putting my card details online. So that is perfect for me.
13/04/2016
Excellent
Like a lot of other comment I had to wait a bit longer to receive my product but now that it is here I can say that I am really happy with my purchase. The quality is really good for a replica considering the price I paid. The only think is the wait for the delivery and the long wait to get an answer from customer service but there have always been helpful when I had questions so.. Good service, price and product overall
13/04/2016
Ok
My Acapulco chair finally arrived a couple of weeks ago, so I ended up waiting a total of 4 months for it (despite it showing the product was in stock on their website when I placed the order!). Voga's customer service and the very long wait times really let them down as the product is actually really good especially for the price paid.
13/04/2016
Excellent
This is my third order with Voga in the last 2 years. The delivery time unfortunately hasn't gone down but the quality is still up to expectations. I have received my latest order in 16 weeks this time but the quality is really good and the marble they use is of a great color. Always had nice relation with the customer service and they have offered me a gift voucher to compensate the delay of this order. I am definitely going to use it on a new product from their website. So if you are not in a rush I would recommend Voga for its price, quality product and service
13/04/2016
Excellent
Well all I have to say is Amazing! Even though the delivery was long everything just went to plan and the egg chair and stool have just received! The packaging is perfect to protect the products for the delivery, the customer service has been really nice through out the wait and the quality of the leather is optimal. Well done Voga
13/04/2016
Excellent
I have now received the Arco lamp I bought some weeks ago.. And It is beautiful and look just like the picture on their site! Great quality for the price paid for it. I have contacted a few time customer service and was a bit worried because I wouldn't get a quick answer! Long wait to get some information but they actually have always responded to my emails with a clear answer, so I am satisfied with Voga and will reorder again.
12/04/2016
Poor
I placed an order at the very end of December for 4 chairs. I checked progress late Feb and was told my order would take the full 12 weeks. I checked progress again in early April (12 weeks) and was told my order would not be ready until late May. This will be 5 months from order placement. I have only sent two e-mails and have received responses to them both, but the second e-mail took 12 days to get a response. I would buy elsewhere...
12/04/2016
Excellent
Well Okay I had to wait for over 14 weeks to get it but now that it has arrived I can really say that this table is worth the wait. I always wanted a table like this from Saarinen in Marble and I went for the oval one. I is extremely heavy and I had to get some help from my friends to assemble the top on the foot, the marble is of a really good quality. Customer service had been really helpful through the process as it was my 1 order with them, I got a bit worries by waiting and waiting for it. My emails were usually answered within 4-5 days. And now I am strongly thinking of getting the chairs that goes with the table. the site is easy to order on and customer service easy to contact plus Voga offers good deal so I am very happy with them
12/04/2016
Excellent
I have ordered a bit less than 12 weeks ago and already got delivered of my chairs. I was expecting it to be a bit longer as I have ordered previously and waited 15 weeks! So I have to say I am really pleased with this one. I used this gift voucher that they gave me in the previous parcels I have received and I am really happy of their quality and service. The customer service has been friendly but I just wished they had a bit more follow up with the orders as it takes a few days to get a response to an email and find out some information on the order. I still would re-order at voga.
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Service Rating:
533 Reviews